Training Manager at Guild Garage Group – New York, New York

Why This Role?

At Guild Garage Group, we’re not just another player in the game—we’re the fastest growing garage

door platform on the planet, transforming how training and development shape success in the home

services industry. We’re looking for a trailblazer who’s ready to revolutionize how the industry learns,

grows, and scales with us. As the Training Manager, you’ll have the unique chance to drive the learning

and development strategy for our rapidly expanding network, partnering with companies across the

country to unlock the potential of their teams. If you're a creative thinker who’s passionate about

delivering measurable, high-impact learning experiences, this role will put you at the forefront of

something BIG.

Your Impact:

As the Training Manager, you’ll be building the playbook for success, empowering technicians, CSRs,

leaders, and sales teams with the tools they need to drive Guild Garage Group’s meteoric rise. You’ll

collaborate with a nationwide network of garage door companies to develop and deliver cutting-edge

training programs, ensuring that our workforce is equipped to deliver consistently outstanding results.

You’ll also leverage your skills in data and analytics to track the success of our programs,

demonstrating how your efforts are fueling growth and innovation.

Key Responsibilities:

Identify Training Needs:

? You’ll be the go-to expert for spotting the training gaps that are holding teams back and

designing solutions that fuel growth.

? Partner with owners, department heads, and employees to dive deep into the needs of each

unique team.

Create Customized Training Plans and Content:

? Lead the charge in designing tailored programs that get results, aligning training with

organizational goals and using whatever tools work best—whether it’s e-learning, hands-on

workshops, or immersive experiences.

? Deliver training that hits home for everyone from front-line technicians to executives.

Facilitate Training Programs:

? You’ll be the face of our training revolution, traveling to our partner companies or facilitating

virtually to deliver engaging, next-level training sessions.

? Work alongside other trainers to ensure our programs are delivered with consistency, quality,

and impact.

Evaluate Program Success:

? Show off the power of training with data-driven results—track success using real-time metrics

and analytics to continually improve programs.

? Collect feedback directly from the field and present your findings to senior leadership to guide

decision-making.

Build Relationships and Partner with Field Operations:

? Stay plugged into the pulse of our network, collaborating with field operations teams to ensure

our training aligns with the day-to-day needs of the business.

? Ensure that trainers and leaders are fully supported with the tools and strategies they need to

execute flawless training sessions.

What You Bring to the Table:

? Bachelor’s degree in Communications, Human Resources, Education, Business Administration,

or a related field.

? At least 5 years of experience in training and development with proven expertise in stakeholder

management.

? Mastery of adult learning principles and instructional design.

? Excellent communication skills and an ability to captivate any audience.

? Proficiency in LMS technology (ADP LMS a plus) and a love for digging into data to drive training

success.

? Strong team player with a collaborative mindset and the ability to work cross-functionally.

? Willingness to travel 20-40% to connect with our partners and spread the training magic.

Preferred Qualifications:

? Certification in training and development (CPTD, ATD preferred).

? Experience in the home services sector is a huge plus!

Who You Are:

You’re energetic, creative, and obsessed with continuous improvement. You thrive in fast-paced

environments, juggle multiple projects like a pro, and deliver training that leaves people excited and

empowered. Whether in a virtual room or face-to-face, you know how to inspire and motivate. If

hopping on a plane to build relationships and spread an innovative training culture excites you, we

want to hear from you!