Patient Coordinator in Philadelphia, Pennsylvania at Vitana Pediatric & Orthodontic Partners

We are seeking a friendly, organized, and patient-focused Patient Coordinator to join our Philadelphia office. This role is essential to creating a positive patient experience and supporting smooth front-office operations. The ideal candidate has strong dental administrative experience, is comfortable working in a fast-paced environment, and understands PPO dental plans.

Key Responsibilities

• Greet and assist patients with professionalism and warmth
• Schedule appointments and manage provider calendars
• Verify insurance eligibility and explain PPO dental benefits to patients
• Collect co-pays and process payments
• Maintain accurate patient records and documentation
• Communicate effectively with clinical staff to support daily workflow
• Handle patient questions regarding treatment plans, insurance, and billing
• Support general front-office administrative duties as needed

Qualifications

• Previous dental front office or patient coordinator experience required
• Dentrix experience strongly preferred
• Working knowledge of PPO dental insurance plans
• Strong communication and customer service skills
• Detail-oriented with the ability to multitask
• Reliable, team-oriented, and patient-centered mindset

Why Join Us

• Competitive hourly pay based on experience
• Consistent weekday schedule with early Fridays
• Supportive team environment
• Benefits including medical coverage, sick time, 401(k), and PTO after one year
• Opportunity to grow within a stable and patient-focused practice