Sobering Center Supervisor in Santa Cruz, California at Janus of Santa Cruz

Are you ready to make a meaningful impact in the field of substance use disorder recovery? Join our dynamic team as a Supervisor overseeing the Sobering Center.

In this pivotal role, you will:

• Lead and inspire a dedicated team, ensuring the delivery of safe, therapeutic, and high-quality services.
• Support clients in achieving their recovery goals.
• Drive programmatic success and innovation through exceptional clinical supervision, strategic planning, and continuous improvement.

If you’re passionate about making a difference and thrive in a fast-paced, supportive environment, we want you to be part of our mission to empower and transform lives. Join us and be a catalyst for positive change!

Founded in 1976, Janus is a non-profit dedicated to providing supportive, hope-inspiring, and successful substance use disorder (SUD) treatment services. Our mission is to assist individuals and families on their journey toward wellness and recovery in a professional and compassionate environment. At Janus, our clients’ well-being is exceptionally meaningful to us, and it is that environment that inspires everything we do.

Key Responsibilities

• Ensure program adheres to all protocols, contract deliverables, and current federal & state laws, including HIPAA compliance.
• Coordinate efforts between all programs to advance Janus’ Strategic Plan, initiatives, and priorities.
• Maintain open communication to share ideas and concerns with Janus Program Leadership.
• Supervise and direct the case management and peer support team, including schedule coordination, space allocation, task delegation, and collaboration with other departments.
• Review and approve staff time-off requests and timecards.
• Serve as a key contact point for law enforcement and probation department staff.
• Meet weekly with the team to review case management goals, care plan documentation, peer support tasks, and referral responsibilities.
• Collaborate with the Sr Director of Programs to support program implementation and sustainability.
• Identify staff in need of performance enhancement, quality of care improvements, general support, or training.
• Review and address operational incident reports and respond to clinical incident reports under the direction of the Sr Director of Programs.
• Oversee the successful onboarding and training of new team members in collaboration with the People and Culture Department.
• Establish relationships and communicate with residents, caseworkers/probation officers, clients, and staff.
• Resolve potential problems arising with staff or other involved parties.
• Attend staff/agency meetings and continuing education programs.
• Collaborate with Janus Program Leadership Team to support clinical operations and integration between medical and behavioral health staff.
• Follow case management and peer support protocols, implementing operating procedures, workflows, and policies.
• Monitor and report on access targets/KPIs to the Sr Director of Programs.
• Develop strategies to meet productivity goals while balancing staff satisfaction and retention
• Enhance team care and coordination with community partners through effective information exchange.

• Minimum two years employment experience in substance use disorder integrated healthcare setting.
• Minimum one-year supervisory experience with SUD counselors, peer support and medical support staff roles.
• Experience working with multi-disciplinary teams.
• Familiarity with Managed Care Plan- Central California Alliance for Health CalAIM, and Integrated medical and behavioral health models in treating substance use disorders.
• Knowledge of HIPPA standards & CFR42 confidentiality restrictions
• Bilingual Spanish/English preferred but not required.
• Ability to effectively use internal and external informational technology systems (to include EHRs (Electronic Health Records) (Electronic Health Record), SCHIO (Santa Cruz Health Information Organization), MS Office products, Insurance portals and others) and keep prompt documentation within the systems.
• Travel may be required.

• CPR/First Aid certification
• Current TB test

At Janus, you’ll be part of a purpose-driven team dedicated to making a meaningful impact in the community. We value collaboration, respect, and continuous improvement while supporting employees with strong HR practices and benefits.