Director of Training in Nashua, New Hampshire at Community Council of Nashua INC

Full-Time | Nashua, NH

Greater Nashua Mental Health is seeking an experienced and strategic Director of Training to lead the development and execution of agency-wide learning and development initiatives. This role is responsible for ensuring all staff have the knowledge, skills, and tools needed to support high-quality care and organizational success. The Director of Training partners closely with leadership to align training strategies with agency goals, foster workforce development, and drive a culture of continuous learning.

Key Responsibilities

· Develop and execute a comprehensive training and staff development strategy aligned with organizational goals.

· Serve as a strategic advisor on workforce readiness, capability building, and organizational development.

· Anticipate skill gaps and implement proactive, data-driven learning solutions.

· Design, implement, and continuously improve onboarding and annual training programs.

· Ensure training content is engaging, relevant, and aligned with best practices and regulatory standards.

· Oversee training operations including scheduling, delivery, and tracking of attendance within learning systems.

· Evaluate and manage learning technologies, vendors, and external training partners.

· Lead, coach, and develop training staff, including the Training Coordinator.

· Manage training budgets and ensure cost-effective allocation of resources.

· Establish and maintain standards for instructional design and training delivery.

· Define and monitor KPIs to measure the effectiveness and impact of training initiatives.

· Analyze feedback and performance data to continuously improve programs and outcomes.

· Partner with department leaders to identify training needs and develop role-specific learning pathways.

· Support change management, organizational growth, and culture initiatives through targeted learning programs.

· Ensure compliance with all regulatory, contractual, and organizational training requirements.

· Prepare reports and presentations on training performance and outcomes for leadership.

Qualifications

· Master’s degree in Human Services or a related field required.

· 6–8 years of relevant experience in training, learning and development, or organizational development.

· Active New Hampshire licensure (LCMHC, LMFT, LICSW, or Licensed Psychologist) required.

· Strong knowledge of adult learning principles, instructional design, and training methodologies.

· Experience developing and implementing agency-wide training initiatives.

· Demonstrated leadership and team development experience.

· Excellent communication, presentation, and interpersonal skills.

· Strong analytical, problem-solving, and strategic thinking abilities.

· Experience with data-driven decision making and performance metrics.

· Proficiency with Microsoft Office and learning management systems.

Why Work for Us

We are looking for collaborative, innovative leaders who are passionate about developing people and driving organizational excellence. Greater Nashua Mental Health offers a supportive environment and a comprehensive benefits package including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short- and Long-Term Disability
• Accident & Critical Illness Insurance
• 403(b) Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for Public Service Loan Forgiveness

Salary Range: $66,788 - $92.788

Greater Nashua Mental Health is an Equal Opportunity Employer