Sales Coordinator (real estate) in Kelowna, British Columbia at Rennie Marketing Systems

Sales Coordinator (real estate)

As a project Sales Coordinator in Kelowna, you’ll be part of rennie’s project sales team, supporting the day-to-day experience of purchasers, Realtors, and visitors at one of our presentation centres. This is a frontline customer service role for someone who is licensed, service-minded, and eager to learn the rhythm of new home sales from the inside.

You’ll help create a polished, welcoming, and well-run presentation centre experience while supporting the sales team with purchaser care, contract administration, reporting, and daily operations. For newly licensed Realtors, or licensed agents looking for more stability, structure, and mentorship, this role offers a strong foundation in real estate, exposure to project sales, and the chance to grow within a respected BC-based brand.

APPLY HERE

https://rennie.com/careers-head-office

WHAT YOU’LL DO

• Deliver a polished, welcoming, and responsive experience for visitors, registrants, purchasers, and Realtors at a Kelowna-area presentation centre.

• Act as a first point of contact for customer inquiries, sharing accurate project information and connecting clients with the right team member when needed.

• Support the daily readiness and operation of the presentation centre, including opening, closing, appointment flow, displays, materials, technology, and overall presentation.

• Help maintain a high-quality, brand-aligned customer environment across the presentation centre and display homes.

• Support purchaser communications by phone, email, and in person, ensuring follow-up is timely, clear, and professional.

• Assist with offer and contract administration, including checking documentation for accuracy, completeness, and required compliance details.

• Maintain accurate records in Salesforce, Avesdo, conveyancing reports, registrant lists, and other project sales systems.

• Work closely with the sales, marketing, and leadership teams to support launches, events, campaigns, reporting, and overall project success.
  
  

WHAT YOU BRING

• A valid British Columbia Real Estate representative licence in good standing

• No ongoing or prior disciplinary action as a real estate agent or managing broker in any Canadian province

• Previous customer service experience

• Strong computer and technical skills, with a proven ability to learn new systems quickly and use digital tools with accuracy and confidence
  
  

HOW YOU WORK

• You are licensed in real estate and motivated to build strong practical knowledge of project sales, purchaser care, contracts, and presentation centre operations.

• You bring a high standard of customer service, with the confidence to engage visitors, purchasers, and Realtors in a warm, polished, and professional way.

• You are organized, detail-focused, and able to keep information, documents, follow-up, and daily priorities moving accurately.

• You communicate clearly and professionally across email, phone, and in-person interactions, knowing when to respond directly and when to escalate.

• You are proactive and hands-on, noticing what needs to be done and taking ownership of the details that create a strong customer and team experience.

• You work well in a fast-paced, customer-facing environment where priorities can shift and responsiveness matters.

• You are comfortable using sales systems and digital tools, including CRM, contract, reporting, and communication platforms.

• You care about quality, consistency, and representing the rennie brand with professionalism, energy, and pride.
  
  

WORKING CONDITIONS

• This role is primarily site-based, with project sites anticipated throughout the Regional District of North Okanagan - primarily the City of Kelowna and City of West Kelowna.
  The first assignment is expected to be at 3699 Capozzi Rd, Kelowna - a short drive from downtown/ Highway #97.

• Flexibility in working hours is required, including weekdays, weekends, evenings and holidays

• Occasional travel is required

SALARY INFORMATION

The typical wage for this specific position is $25/hour.

The wage offered is based on a number of relevant business and candidate factors including education, job-related knowledge, skills, experience, and organizational needs.

We thank all candidates for their interest, however, only select individuals will be contacted.

AI in your application:

We’re a people-first, tech-integrated business. AI is part of how we work. We encourage you to use it as you prepare and move through our hiring process, whether that’s shaping your resume, organizing your thoughts, or practicing for conversations.

At the same time, we’re interested in you: your ideas, your judgment, and how you approach your work. The most helpful responses are the ones that reflect your own thinking and experience, not just what a tool suggests. AI can support you, but it doesn't replace your voice.

I can’t be me unless I let you be you. - Bob Rennie

At rennie, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them. We’re proud to hire from a variety of backgrounds and are dedicated to adding new perspectives to our team.

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ABOUT RENNIE

rennie brings a thoughtful, people-first approach to real estate, supporting our clients and communities for over 50 years. With a growing team of 400+ across our home office and advisor network, we provide trusted sales, marketing, and advisory services.

We’re a place for fundamentally good humans - where people treat each other with with respect, celebrate what makes us different, and hold high standards - with kindness and clarity. We exist to educate, inspire and empower.

Learn more at https://rennie.com/careers-head-office.

WHAT WE OFFER

At rennie, our people are at the heart of everything we do. We prioritize trust, growth, care, and shared impact.

• Trust - autonomy and integrity are expected

• Growth - development is encouraged and invested in

• Care - respect, fairness, and empathy shape how we work

• Impact - high standards, delivered with accountability and collaboration
  
  

You’ll also have access to

• Learning and development opportunities

• Employee and family assistance program

• Clear expectations and meaningful work

• A collaborative, feedback-driven environment

• A workplace where you belong from day one