Administrative Assistant in Irvine, California at Acacia Health

We at Acacia believe in a patient first approach. You must be compassionate, caring, and work with your heart. We are more than just a team as we treat each other as family. If you are looking for a home health, palliative and hospice agency that treats patients & team members like family, then Acacia is for you. www.acaciahealth.net

Role Overview

You’ll be the backbone of our office, juggling administrative, operational, and marketing tasks to keep our hospice and home-health services running smoothly. From managing house referral calls to producing eye-catching collateral and collaborating on new-hire onboarding, you’ll ensure every detail is handled with care.
Key Responsibilities

Administrative & Operational Support:

• Update daily admission report for hospice and home health referrals and prepare for pending-call reviews
• Serve as backup for Home Health / Palliative & Hospice AM pending-call sessions and status updates
• Manage in-house account follow-ups, welcome calls to patients
• Answer calls, process requests and other ad hoc inquiries
• Coordinate building maintenance requests and general office upkeep
• Prepare conference rooms, binders, mailings, and meeting materials

Inventory & Logistics:

• Stock, organize, and maintain inventory of scrubs, marketing jackets/polo shirts, team snacks, and coffee
• Order and maintain inventory of office supplies, marketing supplies (pens, pads, folders, brochures, branded giveaways)
• Assemble goody bags, campaign bundles, event lunches

Marketing Coordination:

• Create and maintain all marketing collateral: flyers, cards, brochures, digital assets
• Manage social media presence—launch and oversee Facebook, Instagram, YouTube channels
• Produce weekly marketing metrics and performance reports
• Assist marketing team with referral-generation efforts and collateral distribution
• Maintain “Screen Cloud” digital signage in collaboration with other branch coordinators

Onboarding & Team Support:

• Collaborate with HR to provide new-hire kits: badges, business cards, phones, welcome goody bags
• Support team celebrations
Qualifications

Must-Haves:

• 2+ years in an administrative assistant or marketing support role in healthcare (healthcare experience is a plus)
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)
• Confidence managing social-media platforms and basic graphic design tools
• Associates or Bachelors degree

Nice-to-Haves:

• Familiarity with hospice or home-health operations
• Experience using digital signage (e.g., Screen Cloud)
• Experience in photoshop
• Graphic design skills
• Basic video-editing or content-creation skills