I.T. SYSTEMS & SECURITY ADMINISTRATOR in Vancouver, Washington at California Hydronics Corp

I.T. SYSTEMS & SECURITY ADMINISTRATOR

JOB SUMMARY

Oversee our IT infrastructure, cybersecurity, network systems, and user support. This role combines hands-on technical work with end-user assistance, focusing on system security, server maintenance, and business continuity.

Salary Range: $85K - $90K/annually

This position requires full-time in-office attendance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Systems & Network Administration

• Manage user access and permissions via Okta, Active Directory, Azure AD, and Microsoft 365.
• Administer and maintain internal servers (Windows Server 2012–2016, Hyper-V VMs, limited Linux).
• Monitor and support hardware/software systems to ensure network performance, availability, and security.
• Oversee directory services, security groups, and access to network resources.
• Manage remote monitoring tools and alerts for proactive endpoint and network health management.
• Provide Tier 2/3 support for desktops, printers, routers, mobile devices, and VoIP (RingCentral).
• Manage company security awareness training programs.
• Oversee software licensing and renewals (Adobe, Autodesk, CiraSync).
• Maintain and order company cell phones (Verizon).
• Support printer maintenance and supply management (Ricoh, HP).

Security & Compliance

• Deploy, monitor, and manage cybersecurity tools (SIEM, IDS, antivirus, firewalls, vulnerability scanners).
• Investigate security incidents and conduct forensic analysis of suspicious activity.
• Respond to security tickets related to phishing, malware, compromised accounts, and privacy issues.
• Support disaster recovery planning and manage third-party backup solutions for Microsoft 365, databases, and critical services.
• Coordinate ADT alarm access in partnership with Facilities and HR.

Administrative & Support Duties

• Maintain the internal IT knowledge base, including SOPs and technical documentation.
• Provide end-user training and support for key software tools (e.g., Salesforce, FinancialForce).
• Support conference room A/V systems, RingCentral configurations, and call routing.
• Deliver helpdesk and after-hours/on-call support as needed.
• Serve as backup to the IT Manager and take on additional tasks as assigned.

EDUCATION AND EXPERIENCE

Required:

• HS Diploma
• Minimum 5 years of experience in an IT role

Preferred:

• Microsoft Certified Solutions Expert (MCSE) or equivalent
• Experience with Salesforce and FinancialForce
• Endpoint management automation experience
• Administration and incident response with SentinelOne and Rapid7
• Okta certification and SAML integration experience
• Technical writing skills

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice that will be reviewed and agreed upon mutual acceptance before implementation.

Founded in the golden age of American industry in 1957, CHC has steadily positioned itself as a forerunner in the hydronic and HVAC solutions sector. With over six decades of persistent innovation and customer-focused evolution, CHC proudly stands as an emblem of industry excellence and reliability.

Our Legacy:

At CHC, we delve deeply into the intricate world of hydronics and HVAC equipment, steering innovation with every component we sell. We began as a small start-up with big ambitions, and through undeterred dedication, we emerged as industry leaders. Our long-standing presence in the market is not merely a testament to our robust products and services but also to the enduring relationships we have forged over the years with our clients, suppliers, and employees.

100% ESOP - A Testament to Our Commitment:

Our most defining moment came when we embraced an Employee Stock Ownership Plan (ESOP), making us a 100% employee-owned company. This transformative move exemplifies our unwavering belief in our workforce's potential and dedication. Ownership at CHC isn't just a title; it's the embodiment of true family values and teamwork. Each employee-owner remains a vital piece of our company's expansive mosaic, ensuring that every decision and effort translates into our collective success.

Family Values - Our Ethos:

CHC operates like a tightly-knit family, where each member's contribution is valued and nurtured. Our family values include trust, respect, and an inclusive approach to innovation and business growth. We believe that our strength lies in not just our advanced technologies or our industry prowess but also in the way we treat our people. At CHC, you're not a number – you're a cherished member of an ever-growing family.

Join Our CHC Family:

In a world that places immense value on individual progression, CHC invites you to be part of something more meaningful – a community where you can thrive both professionally and personally. As we continue to carve out new milestones and shatter benchmarks, we extend a warm invitation to professionals who yearn for a workplace that feels like home.

Our Vision:

We envision a future where every building breathes efficiently because of our hydronic and HVAC solutions and where our ESOP family of employee-owners continues to flourish. Driven by a shared purpose and a set of common values, we look forward to welcoming new members into our fold who resonate with our ethos of integrity, excellence, and familial comfort.

Embrace a career with CHC – where doors aren't just an entryway to the office but a gateway to a lifetime of opportunities and a workplace that reverberates with the warmth of family. Your journey with CHC isn't just about work – it’s about building a legacy, being a part of history, and above all, finding a place where you belong.

Join us at CHC, and let’s pave the path to a future brimming with possibilities, together.