Store Supervisor in Horsham, Pennsylvania at Worthwhile

General Description

The Store Supervisor role is to support the general operations of the thrift store by helping with store support team tasks, overseeing the flow and organization of donations, and also filling in as “manager on duty” when needed.

Essential Job Functions

• Be a team player helping at the register, stocking the floor, or sorting donations.
• Provide general customer service and share about Worthwhile Wear’s mission to reach and restore survivors of human trafficking.
• Issued a key for the store to be used to open for morning shift and close out for the evening shift, including arming and disarming the security system.
• Serve as “manager on duty” and point of contact for Store Support staff in the absence of that Store Manager or Assistant Manager.
• Provide coverage when management is not scheduled - due to days off, sudden sick leave, vacation, etc. These will be scheduled in advance.
• Create shift position assignments for staff and volunteers when managers are not available to do so.
• Assist with Point of Sale System issues.
• Assist with new staff and volunteer training by spending one one-on-one time to go over sorting and pricing of donations, registers, and other onboarding tasks.
• Assist with the training, coaching, and corrective feedback to staff.
• Assist with the general maintenance and flow of the back workroom.
• Other duties as assigned.

Job Requirements:

• Must be at least 18 years or older
• High School diploma or GED certification is required
• Must possess retail experience, customer service, proven leadership skills, customer focus, professionalism, verbal communication, teamwork, attention to detail, and flexibility.
• Proficient in basic math skills
• Ability to lift up to 25 lbs.
• Ability to be standing for long periods of time.
• Maintain 37-40 hours per week.
• Available to work on Saturday.

Knowledge, Skills, & Experience Required:

• High School Diploma
• College Degree preferred
• Management and/or leadership experience