Team Relations Specialist at Hyundai Transys Georgia Seating System, LLC – West Point, Georgia

Summary of Position.

Team Relations (TR) Specialist manages the company’s relationships with its hourly employees. They oversee the full life cycle relationship from the employees hiring through the exit process. To better manage employee relations, TR leads the sourcing and selection process part, communicating Human Resources policies, conducting exit interviews and ultimately analyzing employee data and making recommendations for improvement. The TR incumbent will serve as an advocate for our hourly Team Members and Supervisors and serve balance in conflict resolution as needed. Team Relations Specialist will work in conjunction with and under the direction of the Human Resources Department.

Corporate:

• Adheres to the HTGSS policies and procedures
• Learns, demonstrates and upholds HTGSS Core Values
• Complies with all HTGSS Certification standards; Management System (TS16949), Environmental ISO 14001-2015 and Health and Safety ISO 45001-2018 policies and procedures
• Treats all HTGSS team members with respect and professional courtesy
• Always strives to maintain a positive work environment
• Manages the department budget efficiently as per approved annual budget
• Performs additional assignments / duties as assigned

EHS:

• Adhere to all safety policies and procedures
• Comply with all safety policies and 5S clean philosophy to maintain a safe, clean working environment
• Meets company safety goals

Duties and Responsibilities:

• Assist and respond to employee concerns, complaints, and workplace conflicts
• Serves as an advocate, liaison, and trusted advisor for Team Members in conflict resolutions and communications
• Conduct timely investigations including interviews, documentation and video review, and fact-finding
• Ensure consistent application of company guidebook, rules, and standards
• Provide objective recommendations to leadership based on findings
• Prepare investigative summaries and corrective action documentation and provide timely investigation summaries to HR Manager
• Coach and guide leaders on progressive discipline, documentation best practices, attendance and performance management, and communication and professionalism
• Participate in difficult conversations and corrective action meetings, when necessary
• Escalate high risk situations to the TR AM and HR leadership when appropriate
• Conduct HR investigations in a confidential, ethical, and consistent manner to include gathering and analyzing facts, interviewing involved parties, applying relevant laws, policies and past practice to reach conclusions, and making recommendations to TR and HR Leadership.
• Ensure compliance with state and federal laws as well as company policy
• Maintain awareness of regulatory and employment law changes and the potential impact of these changes or current and future compliance requirements
• Oversee the corrective action process through tracking of attendance, performance, and policy.
• Ensure compliance with state and federal laws as well as company policy
• Maintain awareness of regulatory and employment law changes and the potential impact of these changes or current and future compliance requirements
• Oversee the corrective action process through tracking of attendance, performance, and policy.
• Assist with internal company communication, including communication boards, TVs, and broadcast messaging as assigned / directed.
• Facilitate team member engagement, recognition/reward programs, and company sponsored events
• Support employee engagement initiatives, surveys, audits, and morale programs
• Participate in community engagement activities as approved
• Maintain consistent, regular presence on the work floor
• Facilitate the employee termination process including exit interviews and outboarding
• Assist the TR AM with managing the company team wear program
• Assist EHS with all safety related activities including, but not limited to OSHA compliance, training, enforcement, investigations, and documentation
• Assist with recruiting, interviewing and the new hire process
• Ensure hiring decisions align with company standards and expectations
• Participating in new hire orientation including onboarding, policy acknowledgement, and introductory period evaluations
• Maintain highly confidential employee information and documents
• Maintain accurate records
• Ensure compliance with state and federal laws as well as company policy
• Maintain awareness of regulatory and employment law changes and the potential impact of these changes or current and future compliance requirements

Reporting:

• Reports to Team Relation Assistant Manager

Benefits:

• 401(k)
• Healthy Insurance
• Life Insurance
• Supplemental Insurance
• Dental Insurance
• Vision Insurance
• Paid time off

Competency Requirements:

1. Confidentiality: Adheres to the upmost confidentiality; particularly regarding handling employment/personal information. Works with the team to ensure that all information from within the department is kept private.
2. Multitasking: Must possess the ability to change from one task to another in quick manner based on company needs
3. Communication: Works to ensure respectful, timely, accurate and appropriate communication across all levels of the organization.
4. Initiative: Identifies problems and takes action to address current or future problems. Proactively engages to solve issues verses simply thinking about future actions.
5. Engagement: Engages team members in developing goals, executing plans and delivering results (output). Motivates team members through clear and consistent communication. Models’ adaptability. Use collaboration and influence skills to achieve successful outcomes.
6. Leads by Example: Sets a good example for peers to follow.
7. Integrity: Performs in such a way as to inspire a high degree of trust and acceptance amongst co-workers across all departments
8. Customer Service Orientation: Focuses efforts on discovering and meeting the customer’s needs. Develops trust in all relationships internally and externally.
9. Organizational and Self Discipline: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
10. Analytical Skills / Problem Solving: Understands situations, problems, or issues by breaking them down into smaller pieces, or tracing the implications of a situation in a step-by-step way. Systematically organizes the parts of problems. Make systematic comparisons of data or aspects, prioritizing, planning, and developing countermeasures.
11. Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accept changes in organization or job requirements.
12. Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others.
13. Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group effort
14. Mutual Respect and Support: Works cooperatively with others. Welcome and take advantage of opposing ideas and opinions are always respectful to others.

TECHNICAL COMPETENCY*

Displays knowledge & skills necessary to perform assigned duties; understands Processes, procedures, standards, methods and technologies related to assignments; demonstrates functional/technical literacy; participates in measuring outcomes of work; keeps current on new developments in field of expertise effectively uses available technology (automation, software, etc.)

*Applies companywide but are specifically defined as essential functions.

Physical Demands and Work Environment:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Hyundai Transys Georgia Seating System is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hyundai Transys Georgia Seating System is committed to achieving a diverse workforce through application of its equal opportunity, non-discrimination, anti-harassment policies in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. All employment decisions at Hyundai Transys Georgia Seating System are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, disability or any other status protected by the laws or regulations in the locations where we operate.

Education:

• Bachelor’s degree in human resources or related field preferred

Position Requirements and Qualifications

• 1-3 Years’ experience in Human Resources or Team Relations
• Experience within an automotive production or manufacturing facility preferred
• Knowledge of state and federal labor laws, and current HR practices and procedures
• Strong analytical/Problem solving abilities
• Strong consultative, interpersonal, and leadership skills
• Ability to be collaborative, build positive relationships and influencing skills
• Excellent verbal, listening, and written communication skills
• Strong personal alignment with internal ethics, integrity and deep respect for confidentiality

Technical/ Computer Skills:

• Must be proficient using MS Office applications such as Excel, Word, PowerPoint, and Outlook
• SAP/ERP knowledge is strongly preferred

This Position Description is intended as a summary of the job responsibilities for this position. HTGSS reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. Additionally, all HTGSS team members are subject to all other HTGSS policies and procedures, including those set out in HTGSS’s Team Member Handbook.

This Position Description is not a contract. Every Team Member’s employment with HTGSS is voluntary and is subject to termination by the team member or HTGSS at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or HTGSS policies shall be interpreted as being in conflict or to eliminate or modify in any way the employment-at-will status of HTGSS team members.

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Employee Name (Print) Employee Signature Date

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Supervisor Name (Print) Supervisor Signature Date