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Registration Specialist in Kansas City, Missouri at Avila University

NewJob Function: Customer Service
Avila University
Kansas City, Missouri, 64101, United States
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Job Description

POSITION SUMMARY
The Registration Specialist assists the Registration and Student Records Office as the face of the office by being the front desk point person. This position also assists in providing back-up during peak registration periods and is responsible for managing the daily data integrity reports. This position is a part-time, 20-hour position.

Responsibilities:
• Serve as the face of the Registrar’s Office by managing the front desk and main phone line.
• Provide guidance on program requirements, prerequisites, and course availability.
• Address general student inquiries and concerns related to all aspects of a Registrar’s Office.
• Utilize the university's Student Information System to assist students with registration, course withdrawals, and related academic processes.
• Troubleshoot and resolve registration-related issues.
• Maintain accurate and up-to-date student records by managing daily data integrity reports and updating student records as appropriate.
• Ensure data accuracy and integrity in student records.
• Assist in processing general student course changes during peak periods.
• Coordinate with colleagues to ensure a seamless onboarding experience.
• Perform other job-related duties as assigned.

Qualifications:
• Associate’s Degree or equivalent in education, business administration, or a related field preferred.
• 1 or more years of experience in either a Registrar’s Office or Financial Aid Office preferred.
• Strong organizational skills with attention to detail and accuracy in record-keeping.
• Excellent interpersonal and communication skills, with the ability to interact professionally with diverse stakeholders.
• Familiarity with academic policies, regulations, and compliance requirements in higher education.
• Knowledge of higher education registration and student record processes preferred.
• Ability to work independently, prioritize tasks, and handle multiple projects simultaneously in a fast-paced environment.
• Multilingual skills highly preferred.
• Contributions to a climate that supports a diverse student body, serves first-generation college students, multilingual learners, and contributions to equity and social justice through their work.

Successful candidates should be committed to contributing to a climate that supports a diverse student body, serves first-generation college students, multilingual learners, and contributions to equity and social justice through their work.

Benefits:
This is a full-time position, eligible for the usual and customary benefits. Avila University’s comprehensive benefit package includes a generous holiday schedule, tuition remission for employee and dependents, vacation and sick leave, retirement benefits and health insurance.

The Community:
Kansas City, a two-state metropolitan area with a population of nearly two million, offers a wide variety of cultural, educational and social life opportunities. Avila University, a Catholic university founded and inspired by the Sisters of St. Joseph of Carondelet, provides undergraduate and graduate education in the liberal arts and professional studies, preparing lifelong learners who make meaningful contributions to the global community.

Additional Employment Information:
Avila University is committed to equal employment opportunity and does not discriminate on the basis of, sex, race, religion, age, color, sexual orientation, disability, national or ethnic origin, marital status, veteran's status, genetic information or any other characteristic protected by law.

You must be at least 18 years of age to be employed by Avila University.

All new employees will be required to complete an "Employment Eligibility Verification (Form I-9)” and produce requested documentation after employment.

In compliance with the Higher Education Amendments of 1998, the university's annual security and crime statistics report is available at https://www.avila.edu/campus-resources/campus-safety. A copy of this report is available upon request from the Campus Safety Office in the Whitfield building any weekday between 8am and 5pm.

Avila University requires the successful completion of a background check as a condition of employment.

Job Location

Kansas City, Missouri, 64101, United States

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