Multi-Site Maintenance Supervisor (Waterside at Ocotillo & The Reserve at Gilbert Towne Center) in Chandler, Arizona at Mark-Taylor Residential
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Job Description
At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.
We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.
Our communities are growing and so are our teams! We’re hiring a Multi-Site Manager of Facilities & Service (Multi-Site Maintenance Supervisor) at Waterside at Ocotillo & The Reserve at Gilbert Towne Centre in Chandler & Gilbert, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.
Why You’ll Love working at Mark-Taylor:
- Employee rent discounts.*
- Access to all Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with robust company match.**
- Paid time off, sick time, holidays, and volunteer time.**
- Comprehensive Medical, Dental, and Vision benefits.**
Compensation:
- The anticipated base pay range for this position is $33.00 - $35.00/hour.
- All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
- Additional hourly pay for EPA, CPO, and OSHA certifications***
- Minimum of 2 years working as a Maintenance Manager in a luxury multifamily setting is required.
- Dual-Site Maintenance Manager experience is strongly preferred.
- Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
- One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar).
- Basic computer skills.
- A basic understanding of written and verbal English.
In This Role You Will:
- Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
- Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community.
- Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures.
- Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board.
- Schedule contractors and vendors as needed.
- Inspect the property for safety hazards that may pose a liability and correct the hazards.
- Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge.
- Complete Weekly Service Report in a timely manner.
- Adhere to Mark-Taylor safety protocols, programs, policies and procedures,
- Participate in training classes.
- Train and mentor Service Technician and Facilities Technicians.
- Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
- Maintain excellent customer service and positive rapport with all residents and team members.
- Capital project oversight, bidding, and execution.
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.
*Housing discounts are subject to availability at each community.
**Benefits offered for full-time employees.
***Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.