Birthday Host/Mascot in Pigeon Forge, Tennessee at WonderWorks

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.
WonderWorks (Location) is looking for a Birthday Host/Mascot to join our dynamic team! As a Birthday Host/Mascot you can be the life of the party for our partygoers! From setup to cleanup, Birthday Hosts/Mascot create WONDERful experiences for guests by orchestrating interactive games and serving delicious treats!
Responsibilities:

• Greet, interact with, and provide exceptional guest service to party guests with a positive, upbeat attitude
• Check in party group and guide them to party area
• Set up the birthday room based on party package and clean up after each party
• Assist with any party package add-ons and verify that all remaining balances have been collected
• Serve food and drinks to all party guests
• Monitor to make sure the party runs smoothly and on schedule
• Portray assigned costumed mascot role
• Working in confining, warm, potentially heavy costumes with limited range of motion and vision
• Communicate non-verbally with expressive movement to guests
• Posing for photos
• Maintaining the mascot costume by keeping it clean and in good condition
• Working outdoors as needed
• Travel locally to perform at schools, sales expos, community events, etc. as needed
• Perform other duties as assigned

Qualifications:

• Excellent communication skills and customer service skills
• Ability to anticipate guest needs
• Basic mathematical skills, as needed to make change
• Prolonged periods of standing and walking throughout the work area
• Ability to lift and/or move up to 50 pounds
• Ability to work any shift including nights, weekends, holidays, and weather conditions
• Must be able to meet the physical and safety requirements of the mascot costume
• Excellent communication skills and customer service skills
• Observational skills to ensure safe practices and recognize guest needs
• High school diploma or equivalent preferred
• Previous themed entertainment and sales experience is preferred

Job Types: Full-time, Part-time, Seasonal
WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. On-the-job training is provided upon joining. Regular Attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!