Chief Ride Operator at Diverse Concepts, LLC – Pigeon Forge, Tennessee

Position Summary:

The Chief Ride Operator is responsible for coordinating all show and ride aspects of Sky Fly: Soar America, including safety, cleanliness, monitoring of the queue, and initiating ride and show commands.

Principal Duties & Responsibilities

· Maintains operational, safety, and cleanliness standards.

· Acts as “Person in Charge” of the show experience.

· Tests equipment daily before opening attraction to guests.

· Responsible for the daily cleaning of the attraction with other staff

· Implements all Standard Operating Procedures, including evacuation procedure.

· Oversees to flow of guests through the attraction.

· Responsible for maintaining a properly timed experience.

· Coordinates and Initiates the show sequence for the attraction and pre-show areas.

· Observes the attraction for abnormal faults and handles such items appropriately.

· Ensures staff and guests follow protocol while loading, unloading, and riding.

· Enforces ride restrictions and recommendations to ensure safe operation.

· Verify all safety systems are in proper condition prior to starting ride.

· Ensures the TD Booth door always remains closed.

· Allows only authorized personnel in the TD Booth.

· Does not allow personal electronic devices or distractions into the TD Booth.

· Communicates any mechanical issues to the Manager on Duty as well as Maintenance staff.

· Conducts evacuations in a safe, effective manner.

· Completes daily paperwork as required.

· Assists in training as needed.

· Follows all handbook policies.

· Other duties, as assigned.

Knowledge, Skill and Ability Requirements:

· Always display positive leadership skills.

· Acts with integrity.

· Able to multi-task and maintain composure in pressure situations.

· Able to be punctual and maintain regular attendance.

· Able to work evenings, weekends, and holidays.

· Able to climb.

· Able to sit or stand for extended periods.

· Able to operate a two-way radio.

· Able to lift items up to 30 pounds.

· Able to bend, twist, push, pull, stoop, and reach.

· Able to maintain personal hygiene standards.

· Able to get along with coworkers, work cooperatively and resolve conflicts.

· Able to work with minimal supervision.

· Able to tolerate a fast-paced work environment.

Education & Experience Requirements:

· Must be at least 18 years of age.

· High school diploma or equivalent

· Basic computer skills.

Supervisory Responsibilities: Show Attendants

This job description is intended to describe the general nature and level of work being performed by employees assigned to this position. Employees will be expected to complete other duties as assigned by their manager.