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Specialist, Help Desk Support at University Health System- San Antonio – San Antonio, Texas

University Health System- San Antonio
San Antonio, Texas, 78201, United States
Posted on
Updated on
Job Function:Customer Service

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About This Position

POSITION SUMMARY/RESPONSIBILITIES
Responds to all troublesome calls concerning on-line service, network or end-user-related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to the appropriate support level. Promotes the Health System's Guest Relations Policy.

EDUCATION/EXPERIENCE
An associate degree or equivalent experience is preferred. Specialized courses in Information Services are preferred.

Job Location

San Antonio, Texas, 78201, United States

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