Ambassador & Affiliate Manager in Canada Creek, Nova Scotia at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Ambassador & Affiliate Manager based in Canada.
This role offers the opportunity to own the day-to-day operation of a growing ambassador and affiliate community within a purpose-driven wellness brand. You’ll manage recruitment, onboarding, tier progression, education, communications, rewards, and performance tracking across the program. Working within an established strategy and playbook, you’ll turn plans into consistent execution while building meaningful relationships with ambassadors and creators. A major focus will be identifying and developing high-potential ambassadors who can drive sustainable revenue and community growth. You’ll also bring structure to affiliate systems, attribution, payouts, communications, and reporting. This is a hands-on, fully remote role for someone who combines strong operational discipline with genuine enthusiasm for community building, wellness, and creator partnerships.
- Own the day-to-day ambassador and affiliate program, including applicant review, approvals, onboarding, seeding requests, tier management, rewards, records, and ongoing relationship management.
- Identify high-performing and emerging ambassadors, support their progression through the program, and execute approved competitions, challenges, giveaways, and seasonal campaigns.
- Manage the affiliate platform and maintain a single, accurate source of truth for ambassadors, creators, codes, tiers, commissions, and payouts.
- Consolidate and maintain ambassador and creator codes, eliminate duplicates and inactive records, ensure every code is connected to the correct person and tier, and identify attribution gaps promptly.
- Own ambassador communications across onboarding, education, promotions, milestones, newsletters, community updates, and one-to-one outreach while ensuring messaging is appropriately segmented.
- Coordinate gamified communications such as leaderboards, milestones, streaks, rewards, and unlockable perks to encourage engagement and ongoing performance.
- Organize and support biweekly live education sessions, including scheduling, invitations, hosting, presentation materials, replays, follow-up, and community engagement.
- Help ambassadors understand products, wellness concepts, and educational materials accurately so they can communicate confidently and responsibly with their audiences.
- Run the ambassador recruitment process, including influencer and affiliate sourcing, outreach, vetting, pitching, onboarding, and conversion tracking.
- Prioritize recruitment of high-value practitioner audiences, including health practitioners, naturopathic doctors, and functional medicine professionals, while maintaining consistent standards for partner- and creator-referred recruits.
- Research associations, conferences, professional communities, and partnership opportunities where relevant practitioner audiences can be reached.
- Support practitioner and partnership scouting by developing target lists, evaluating opportunities, and helping convert event and speaking exposure into new ambassador relationships.
- Serve as the internal point of contact for TikTok Shop creator-agency activities, ensuring creators are supplied, briefed, aligned, and connected with relevant organic ambassador opportunities.
- Review program performance monthly, identify what is working and what is not, and recommend practical tests across rewards, communications, recruitment channels, and onboarding.
- Monitor relevant creator and ambassador trends and identify opportunities to improve the program while retiring approaches that are no longer delivering value.
- Coordinate the annual ambassador retreat, including guest lists, invitations, communications, agenda logistics, and on-site support in collaboration with internal teams and vendors.
- Track key performance indicators including ambassador-attributed revenue, active ambassador growth, sales per ambassador, attribution accuracy, education attendance, practitioner recruitment, and long-term ambassador retention.
- 2+ years of experience in affiliate management, ambassador programs, influencer marketing, creator partnerships, community management, or a closely related field, ideally within wellness, supplements, beauty, or CPG.
- Strong operational discipline and a proven ability to execute consistently, meet deadlines, maintain communication rhythms, and manage recurring program activities without dropping details.
- Hands-on familiarity with affiliate and referral platforms, TikTok Shop, email marketing, and community communication tools.
- Strong relationship-building skills and a natural ability to host communities, remember important details about people, communicate warmly, and engage confidently on camera and during live sessions.
- Excellent organizational and project-management skills, with the ability to simultaneously manage tier structures, communication calendars, recruitment pipelines, education programs, and events.
- Strong analytical judgment and comfort working with revenue, attribution, engagement, retention, and program-performance metrics.
- Coachable, communicative, and comfortable working within established processes while bringing questions, data, observations, and potential issues to regular check-ins.
- Ability to delegate effectively and make strong use of available coordination and operational support.
- Genuine interest in natural health, wellness, and ritual, with the curiosity to become highly knowledgeable about the products and educational framework.
- A health or nutrition qualification, existing practitioner network, event experience, or second-language skills would be considered an asset.
- Comfortable working remotely and collaborating with distributed teams through structured check-ins, digital tools, and asynchronous communication.
- Competitive annual compensation of $65,000.
- Fully remote position with the flexibility and autonomy of a distributed work environment.
- Opportunity to take ownership of a high-impact ambassador and affiliate program with direct influence on revenue and community growth.
- Founder-led onboarding and training covering products, clinical positioning, program philosophy, and established operating systems.
- Dedicated support from a coordinator to help execute high-volume recruitment and program activities.
- Established ambassador community with thousands of engaged members and opportunities to build long-term relationships.
- Opportunity to work with products and a mission centered on wellness, natural health, and meaningful daily rituals.
- Regular collaboration and weekly check-ins focused on performance, priorities, blockers, and professional development.
- Exposure to creator partnerships, affiliate marketing, practitioner communities, TikTok Shop, live education, and community-led growth.
- Opportunity to shape and continuously improve a growing ambassador program through structured experimentation and data-driven insights.