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General Manager in Charlotte, North Carolina at TruBlue Home Service Ally

NewJob Function: Executive/ManagementEmployment Type: Full-Time
TruBlue Home Service Ally
Charlotte, North Carolina, 28202, United States
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Job Description

Looking for an opportunity to lead and develop a team while controlling your compensation? Enjoy helping others and growing your network? Want flexibility and resources to succeed?
TruBlue of South Charlotte is growing and we are currently hiring for our next leader.
Check us out at trublueally.com/south-charlotte.

What You Own
  • Full COGS accountability
  • Referral network development (outreach, meetings) — senior living, home health care, real estate, and property management
  • Technician hiring, onboarding, scheduling, and performance
  • Customer acquisition, satisfaction, job completion and retention
  • Estimate creation and job closing for all service lines
  • Compliance with TruBlue system standards
  • Growth of recurring Maintenance Program memberships
  • Home Safety Modification and project pipeline management

What We're Looking For
  • 3+ years managing a field service, trades, or home services team
  • Demonstrated track record of growing revenue and retaining customers
  • Financially literate — you can read a P&L and act on it
  • Able to pass a full background check (employees enter customers' homes)
  • Clean driving record and reliable transportation
  • Self-directed — you solve problems before escalating them
  • Strong communicator with both customers and tradespeople
  • Comfortable with CRM and scheduling software
  • Entrepreneurial mindset without the desire to own a business
  • Available Monday–Friday business hours; occasional Saturday if necessary

Benefits & Terms
  • Base salary ($52k) paid weekly plus quarterly net profit share of 40%
  • 10 days PTO earned in year one after 90 days, 15 days year two+
  • Mileage reimbursement at IRS rate for business travel
  • TruBlue system training provided at no cost
  • Phone stipend $75/month
  • Quarterly financial review with owner

Job Location

Charlotte, North Carolina, 28202, United States

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