Administrative Assistant in Surrey, British Columbia at Options Community Services

Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community.

Are you a detail-oriented problem solver with a knack for organization? We’re on the lookout for an enthusiastic Administrative Assistant to be the backbone of our team! The administrative assistant is responsible for performing, coordinating and overseeing technical and office administrative duties including data quality corrections and 4, 24 and 52 weeks employed follow-up to enhance key performance measures and program outcomes. The administrative assistant is also responsible for providing backup to the Client Services Navigator and Client Services Representative positions.

Reporting to the Program Manager, our selected candidate will be monitoring ICM Service Requests and managing client case transfers at WorkBC locations. Responsibilities will include updating manuals and directories, collaborating with case managers on administrative tasks, ensuring data quality for performance metrics, and maintaining inventory of supplies. The position also requires completing statistical reports, archiving closed files, and providing backup support to client services staff by managing client interactions and assisting with intake processes. Additional duties include managing orders for supplies, marketing the program, and adhering to established policies and guidelines.

The ideal candidate for this position will possess a high school diploma, preferably with a post-secondary administrative certificate/diploma, and at least one year of experience in an administrative or intake role. Candidates should have advanced computer skills in MS Office and the internet, with experience in ICM considered an asset. A thorough understanding of employment services and community resources is essential, along with strong ethics regarding confidentiality.

The ideal candidate should be flexible, team-oriented, and skilled in communication, capable of handling diverse clientele with patience and respect. They should be organized, professional, and able to work effectively in a fast-paced environment.

*An eligibility list may be maintained for up to six months. Eligible applicants may be offered a casual position.

This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice.

If you are interested in this exciting opportunity, please submit your RESUME and COVER LETTER through the “APPLY” button.

We thank all applicants for their interest in working with OCS. Due to the volume of applicants, only those qualified and shortlisted will be contacted.

The land which we are on is the unceded territories of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.