Director of Facilities in Manistee, Michigan at Little River Casino Resort

SUMMARY:

Responsible for overseeing the overall operation, maintenance, safety, and efficiency of LRCR physical facilities. Ensures that buildings, systems, and grounds are maintained to support organizational structural needs. Collaborates across departments and aligns departmental initiatives with organizational goals. Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

MINIMUM NECESSARY QUALIFICATIONS:

Education:

● High School diploma or GED

● 4-year Bachelor's degree in Industrial Management or related field, or High School diploma or GED and 8 years equivalent Industrial or Building Trades maintenance experience

Experience:

● 6 years' experience in a managerial role

● Strong background and knowledge of mechanical, HVAC, and equipment repair, and maintenance, with extensive construction knowledge

● Extensive experience in building operations and systems for a major facility

● Strong experience with various facilities management software

● Knowledge in all areas of building trades such as carpentry, painting, drywall, plumbing, and electrical

● Experience and demonstrated ability operating a variety of motor vehicles, including both automatic and manual transmissions, diesel as well as gas engines

● Valid driver's license and be insurable on Company's Policy

● Michigan TAM certification or must obtain within 60 days of employment

● Working with a Tribally run casino and/or resort preferred

Age Requirement:

● At least 21 years of age

SKILLS AND ABILITIES:

● Ability to troubleshoot complex facility issues and prioritize workload effectively

● Excellent computer skills with experience in word processing, databases, and spreadsheets

● Excellent project management skills

● Highly organized

● Ability to adapt quickly to changing priorities

● Excellent verbal, written, and verbal communication skills

● Accurate and detail-oriented

● Excellent problem-solving skills, display leadership qualities

● Ability to serve both internal and external guests

● Maintain high confidentiality

● Independently manage multiple tasks in a professional manner

● Ability to work independently with minimal supervision

● Ability to work cooperatively with all departments

● Ability to manage extensive amounts of paperwork

● Ability to operate most office equipment (computer, fax, copier, etc.)

● Verifiable knowledge of development and successful management of departmental budgets, labor control and expenses

● Best practices of team member selection, development, and mentoring team members to success

CONDITIONS OF EMPLOYMENT:

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test including marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

AESSENTIAL DUTIES AND RESPONSIBILITIES:

● Develops preference team members within the Facilities Department.

● Manages all aspects of Little River Casino Resort facilities operations and personnel: EVS, Grounds, Maintenance, and Wardrobe.

● Oversees development, implementation, and evaluation of Facilities goals, objectives, programs, budgets, policies, and procedures.

● Provides direction and supervision of Facilities department Supervisors and Managers.

● Ensures that the Facilities Department is in compliance with Little River Casino Resort policies, NIGA, Tribal policies, State compact and Tribal gaming regulations.

● Makes recommendations on system changes and improvements.

● Maintains general knowledge of Little River Casino Resort operations, programs, promotions, events, and services.

● Write and deliver presentations to management or governing officials regarding Facilities policies and practices.

● Responsible for the supervision, retaining, performance evaluations, training and disciplinary actions of team members.

● Authorizes the hiring and termination of department team members.

● Must adhere to safety rules and regulations of Little River Casino Resort and of the department.

● Ensure that all department staff operate efficiently and effectively and that department goals / objectives are met on a monthly, quarterly, and annual basis.

● Actively conduct department meetings, managers meetings, and staff communication meetings.

● Attend seminars, work sessions, successfully complete training, and any other meetings as assigned, scheduled, or requested and/or requested by the LRCR General Manager.

● Prepare any monthly, quarterly and/or annual reports and/or updates required by the position.

● Other duties as assigned.

PHYSICAL DEMANDS:

While performing the duties of this job, the team member may be required to frequently stand, walk, sit, bend, twist, talk, hear, and perform repetitive motions. There may be prolonged periods of sitting, keyboarding, and reading. The team member must occasionally be able to push, pull, grasp, lift and/or move up to 50 pounds. Any lifting and/or moving over 50 pounds needs to be done in a team lift. Specific vision abilities required by this job include reading, document, computer, distance, and color vision. Talking and hearing are essential to communicate with team members, vendors, and staff in individual, department, small and/or large group meetings. Communication in face-to-face discussions, telephone, emails, and other electronic ways required.

WORKING ENVIRONMENT:

Office, gaming floor and convention center environment including flashing lights, frequent loud noises, and cigarette smoke. Extensive computer use. Must be able to hear and speak to guests. Must be able to stand and exert fast-paced mobility for periods in excess of 8 hours. Must be able to walk, sit, and/or stand for long periods of time. Must have near sight, color vision and depth perception. Must have manual dexterity necessary to manipulate equipment necessary to dealing functions. Must be able to perform repetitive hand and wrist motions. Must be flexible with work schedules. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals.

DISCLAIMER OF EMPLOYMENT:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. It shall govern Full Time, Part Time, Seasonal, Intermittent, Temporary or Permanent positions. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Little River Casino Resort team members are responsible to ensure that their designated operations are in compliance with Little River Casino Resort policies and Tribal gaming regulations.

ACKNOWLEDGMENT:

I have reviewed the content and description of the above listed position and have been provided a copy of the description. I certify that I am able to perform the essential functions of this position as outlined in this description, with or without reasonable accommodation.