Lifecycle Marketing Strategist in Brazil, Indiana at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lifecycle Marketing Strategist in Brazil.
You will join a fast-growing digital health organization where lifecycle marketing plays a central role in shaping how patients engage with care over time. In this role, you will design and optimize end-to-end customer journeys that span acquisition, onboarding, engagement, retention, and reactivation. You will be responsible for building scalable, data-driven lifecycle strategies that improve patient experience while driving measurable business growth. Working in a highly cross-functional environment, you will collaborate with product, data, and growth teams to align messaging, segmentation, and automation efforts. The role requires a strong balance of strategic thinking and hands-on execution across multiple marketing channels. You will also help define experimentation frameworks and continuously refine performance through insights and testing. This is a high-impact position where your work directly influences customer satisfaction and long-term retention.
- Define and own the full lifecycle marketing strategy across prospecting, onboarding, engagement, retention, and winback stages.
- Design and optimize multi-channel campaigns across email, SMS, push notifications, chatbots, and direct mail.
- Build and refine segmentation and personalization strategies using behavioral and predictive customer insights.
- Develop messaging frameworks and narrative strategies to ensure consistency across all lifecycle touchpoints.
- Create and optimize end-to-end customer journeys, ensuring seamless experiences across all stages of the lifecycle.
- Establish experimentation and A/B testing roadmaps to continuously improve engagement and conversion performance.
- Define key KPIs, analyze customer behavior trends, and translate insights into actionable marketing strategies.
- Design scalable lifecycle automation systems and workflows to improve efficiency and performance.
- Partner closely with product, data, and growth teams to align lifecycle initiatives with broader business objectives.
- Conduct competitive and industry research to identify opportunities and improve lifecycle marketing performance.
- 5+ years of experience in lifecycle marketing, CRM, retention marketing, or customer engagement strategy roles.
- Proven track record of building and optimizing full customer journeys across multiple lifecycle stages.
- Strong hands-on experience managing multi-channel campaigns across email, SMS, push notifications, chatbots, and direct mail.
- Expertise in segmentation, personalization, journey automation, A/B testing, and performance optimization.
- Strong analytical skills with the ability to interpret data, identify trends, and translate insights into strategy.
- Experience using CRM and lifecycle marketing tools such as Iterable, Intercom, Mixpanel, or similar platforms.
- Excellent project management and organizational skills with the ability to manage multiple initiatives in a fast-paced environment.
- Strong communication skills with the ability to provide clear, proactive updates to cross-functional stakeholders.
- Ability to work independently in a remote-first environment with reliable digital infrastructure.
- Remote-first work environment with flexibility to work from anywhere.
- Unlimited paid time off to support work-life balance.
- Paid holidays based on country of residence.
- Pro-rated 13th-month bonus in eligible regions.
- Referral bonus program.
- Financial support for online learning and professional development.
- Collaborative, global, and inclusive team culture.
- Engaging virtual events and employee activities.