Deputy Director at Christie's Place Inc – San Diego, California

DEPUTY DIRECTOR

Christie’s Place | San Diego, CA
Full-Time | Exempt | Salary Range: $90,000–$120,000
Onsite: Minimum 4 days/week | Remote: 1 day/week

ABOUT THE ROLE

Christie’s Place is seeking a strategic and grounded Deputy Director to help lead a high-impact organization serving women and families impacted by HIV. This role is for a leader who brings clarity to complexity, follows through, and creates structure that allows both staff and programs to thrive. You’ll partner closely with the Executive Director to ensure that day-to-day operations run smoothly, teams are supported and accountable, and services are delivered with consistency, quality, and care. We’re looking for someone who is calm under pressure, solutions-oriented, and able to hold both people and systems with equal strength.

WHAT YOU’LL DO

Lead Operations with Clarity

• Oversee daily operations across programs in a high-volume service environment
• Build and maintain clear, efficient systems and workflows that reduce friction and support staff success
• Ensure consistency, follow-through, and accountability across teams
• Monitor program performance and proactively address gaps

Strengthen Teams & Accountability

• Lead HR functions including hiring, onboarding, performance management, and employee relations
• Provide direct, supportive supervision while setting clear expectations and boundaries
• Address challenges early, constructively, and with professionalism
• Foster a culture of ownership, respect, and reliability

Ensure a High-Quality Client Experience

• Maintain a welcoming, responsive, and culturally competent environment
• Set the tone for professionalism and customer service across all programs
• Resolve concerns thoughtfully, with attention to both client and organizational needs

Drive Reporting & Operational Excellence

• Oversee accurate, timely program reporting and compliance
• Support grant writing and funder communications with clear, concise narratives
• Use data to inform decisions and strengthen program outcomes

Partner in Leadership

• Work closely with the Executive Director to translate strategy into action
• Help prioritize, organize, and move key initiatives forward
• Contribute to a leadership culture that is steady, transparent, trauma-informed, culturally humble, and solutions-focused

WHAT YOU BRING

• 7–10+ years of leadership experience in operations, HR, and program management
• Strong experience supervising staff and managing performance with consistency and fairness
• Background in high-volume service settings (community health center, clinic, or social services preferred)
• Strong experience working with clients and community members from diverse and marginalized backgrounds
• Demonstrated ability to build systems, manage details, and follow through
• Experience with reporting, compliance, and grant-funded programs
• Excellent judgment, communication, and organizational skills

You tend to be someone who:

• Brings structure where there is ambiguity
• Communicates directly and respectfully
• Follows through on commitments
• Wants to work onsite
• Stays steady in challenging situations
• Focuses on solutions rather than escalation

Bonus:

• Experience in HIV services, public health, or community-based organizations
• Bilingual (English/Spanish)

WHY CHRISTIE’S PLACE

For nearly 30 years, Christie’s Place has been a trusted, community-rooted organization providing trauma-informed, family-centered services to women and families impacted by HIV. We are a place of resilience, connection, and healing—and we’re looking for a leader who can help strengthen the foundation that makes this work possible.

• Bachelor’s degree in Public Health, Social Work, Healthcare Administration, Business Administration, or related field (or equivalent experience)
• Strong experience in operations, HR, and program management
• Experience with compliance, reporting, and grant-funded programs
• Valid California driver’s license and reliable transportation