Front Office - Medical in Chandler, Arizona at IRONWOOD PHYSICIANS,P.C.

At Ironwood, care is personal—and so is our team culture. Our Chandler Cancer Center location is looking for experienced Front Office staff who value consistency, show up for their patients and coworkers, and are ready to build something long-term with a workplace where teamwork is the standard. Are you passionate about patient care and ready to make a difference in the lives of those battling cancer? Ironwood Cancer & Research Centers is for you! Apply directly at www.ironwoodcrc.com and click on Join Our Team at the bottom of the home page for all positions.

Position Summary:

Responsible for overseeing efficient front office check-in/out operations and delivering a consistently positive patient experience. Greets patients, assists with appointment scheduling, and coordinates paperwork, records requests, and new patient appointments for the Chandler location while providing excellent customer service and communication. This is a Monday–Friday position.

Essential Duties & Responsibilities

Greet and assist patients; provide excellent customer serviceCollect, post, and reconcile patient payments; resolve payment issuesRegister patients and update demographic, insurance, HIPAA, and AOB informationSchedule, check in/out patients, manage physician calendars, and arrange follow-up appointmentsPrepare and send testing procedures; manage paperwork and chart documentationAnswer and route calls; monitor faxes and patient callbacksReconcile daily reports and perform other assigned administrative duties

Minimum Qualifications

Ability to multitask in a fast-paced medical environmentKnowledge of insurance processes, medical terminology, and patient reportsStrong customer service, communication, and teamwork skillsProficient in Microsoft Office and office systems (phones, transcription, computer equipment)Maintains a professional, positive attitude

Education and/or Experience:

1-2 years’ medical experience required.Surgical and/or Medical Oncology experience strongly preferred.

Certificates, Licenses, Registrations:

Valid Driver’s License.

We offer a competitive salary and a comprehensive benefit package including health/dental/vision insurance, life insurance, PTO, 401K, and more. We offer a caring work environment and are an E.O.E.

Please visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time."