Phone Bank Scheduler at Chicanos Por La Causa – Phoenix, Arizona

Be the welcoming face and vital connector that keeps community health moving forward. YOU help make care accessible, human, and effective!

Keogh understands that health is more important than health insurance. In 2016, we began to identify and train qualified Community Health Workers/Promotores de Salud to link health care providers and patients, identify available social services, and teach healthy living and disease management. Community Health Workers are not just an extension of core clinical services; they are key to providing effective primary care and supporting our goals.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE? You will serve as the first point of contact for clients, visitors, and partners, helping create a welcoming, organized, and responsive environment. Under the direct supervision of the Program Supervisor, you will support daily operations by managing communications, scheduling appointments across multiple sites, and connecting clients to appropriate services and resources.

You will:

Greet and welcome clients and visitors with professionalism and care

Answer and route incoming, outgoing, and inter-office phone calls

Schedule appointments and manage calendars across various locations

Respond to inquiries related to services provided by the organization

WHO YOU ARE? You are friendly, organized, and dependable, with a strong sense of responsibility and attention to detail. You enjoy helping others, can juggle multiple tasks, and thrive in a community-focused, service-driven environment. You’re comfortable working independently, problem-solving when needed, and contributing to a team that values compassion and impact.

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education /Background:

High School diploma or GED and some professional training One year general office background experience that includes typing and computer use Ability to work independently and trouble shoot basic problems Must have a valid driver’s license, current auto insurance coverage and reliable transportation Must be able to lift up to 40 pounds

Other requirements: Preferred

Associates Degree or equivalent training, education or experience in Community Outreach, Healthcare, Insurance Enrollment or Social Work. Teaching/Training experience Knowledge of healthcare systems and tools Understanding of healthcare terminology and definitions

WHAT DOES CPLC OFFER YOU AS A VALUED EMPLOYEE? We recognize that our success is driven by great talent - and we’re committed to supporting you and your family with a comprehensive and competitive benefits package.

Full-time employee’s benefits below and click the link to see more:

Generous Paid Holiday Employee Recognition Program Paid Time Off & Paid Sick Days Free Preventative Services & Wellness Rewards Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26 Health Savings Account & Flexible Spending Account Life + Disability options Employee Assistance Program Telemedicine & Concierge Services 401(k) Retirement Plan Pet Care, Life Mart Purchase Discounts Tuition Reimbursement for qualifying degrees Mileage & Cell Reimbursement for qualifying roles Identity Theft Protection& Voluntary Benefits

Your work matters. Your role makes a difference. Join us and help strengthen community health — one connection at a time. Apply today and become part of the CPLC family!

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.