Inside Sales Representative - Metal at New Castle Building Products – Long Island City, New York

New Castle Building Products (NCBP) is a full-service distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers.
Our Metals location based in Long Island City is seeking an Inside Sales Representative. In this role, candidates should have an outgoing personality, good communication skills and like to work with the general public. However, we are willing to train the right candidate.

Main Job Tasks & Responsibilities:

• Preparing quotes for potential customers
• Create customer sales orders, remanufacturing paperwork, purchase orders, and other data entry tasks through agility and the google suite. Using customer inputs from the estimating team, print approvals, or custom order drawings
• Manage customer orders from placement through successful delivery, providing accurate lead times, verifying pricing, and communicating in an urgent manner
• Handle and process customer returns
• Work closely with Branch Manager
• Communicate with all internal departments to provide a seamless service to our customer base
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcher
• Work with inventory and production planning to source material for orders
• Maintain material stock in showroom
• You will be expected to perform other duties as assigned

Qualifications:

• Must have a can do, customer service first attitude
• Basic math skills
• A good memory to be able retain a working technical knowledge on vast amounts of building materials.
• Prior experience with sheet metal fabrication or metal roofing is a plus
• Able to work in a fast-paced environment
• Commitment to the Company’s mission and its core values
• Excellent communication skills

Benefits:
We offer a full benefits package including:

• Unparalleled work environment
• Competitive pay
• Paid vacation and holidays
• Benefits: Medical/Dental/Vision/Life Insurance
• 401(k) with discretionary employer match
• A yearly review

Wage Range: $20 - $28/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law.