Junior Instructional Designer in Gwynedd Valley, Pennsylvania at Gwynedd Mercy University

Summary:

The Junior Instructional Designer will provide instructional design expertise and support to projects as well as consultations with faculty and staff. This position will assist the Instructional Design team in implementing and maintaining technology and instructional strategies to benefit academic programs and their courses. This position will be responsible for working collaboratively with faculty to build or enhance course content and support existing technology in various programs across the university.

The Junior Instructional Designer will also be responsible for assisting with the support of current programs and assisting faculty with educational technology matters as they arise. Responsibilities include all forms of electronically supported synchronous and asynchronous instruction including courses that are entirely online, hybrid, or technology-enhanced, Web-based learning, virtual interactive education, audio, video, Smartboards, lecture tools, collaboration tools, assessment tools and digital asset management.

Essential Duties and Responsibilities-may include some or all of the following:

1. Institutional Development & Collaboration
   • Provides sound instructional design across the University in a variety of settings.
   • Engages in discussions and promotes new ideas/perspectives, with an eye toward holistic, sustainable, scalable solutions and student outcomes/experience.
   • Collaborates with faculty and staff to ensure the timely, high quality course and content delivery.
2. Instructional Design & Methodologies
   • Partners with faculty to provide consultation, training, guidance, and/or support in emerging and existing programs.
   • Collaborates on graphics, interactions, learning objects in conjunction with course/program objectives and faculty vision.
   • Coordinate with 3rd party vendors as needed for program success

1. University Support
   • Deliver faculty and student training programs including synchronous training (f2f and web-based), online self-paced training, collateral training materials, and individual consultations.
   • Develops and maintains the support materials for faculty and students including digital & print instructional resources, such as the training calendar, tutorials, and relevant links.
   • Provides support for all online learning and instructional technology products and services.
   • Manages the LMS through the creation and copying of courses, adding course content, ensuring LMS compatibility, and maintaining users, profiles, permissions, and layouts.

Qualifications

To perform this job successfully, the individual must be able to perform the essential duties satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education/Experience

Bachelor’s Degree in Instructional Technology, Web Development or other related degree with at least 2 years related classroom and instructional technology experience working in a higher education setting.

Technical skills

• Experience with Windows, Mac OS
• MS Office Suite (2010 +) & Zoom
• Familiarity with Active Directory and LDAP
• Familiarity with HTML, HTML editors and JavaScript.
• Knowledge of graphic design software.
• Excellent communication (written and oral), customer service and problem solving skills via face to face, telephone, email, and fax.
• Knowledge of social media tools and effective uses in teaching and learning.
• Knowledge of audio, video and video conferencing.
• Knowledge of multiple media to incorporate into classroom or LMS.
• Knowledge of information security and intellectual property.
• Knowledge of Student Information Systems (preferred)
• Knowledge of technical system integration (preferred)
• Problem-solving and troubleshooting skills to assess, triage and/or resolve technical issues

Language Skills

• Ability to read and comprehend simple and more complex instructions (both written and oral), short correspondence and memos. Ability to write correspondence.
• Ability to create, edit and update correspondence, documentation and effectively present information in English

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals

Interpersonal Skills

Ability to interact effectively and professionally with others, especially when resolving technical issues for frustrated end-users. Strong customer service skills required.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems which involve very few concrete variables in standardized situations.

Physical Demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk; use hands to handle or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 20 lbs. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

Specific audio ability is required to handle telephone and in person requests for assistance and equipment and to evaluate audio output of equipment. Specific manual ability is required to carry, install, operate and adjust equipment, such as changing lamps, and revising knob settings. Specific mobility required moving equipment from building to building or floor to floor, including buildings or other spaces equipped only with stairs, or to move rapidly around campus in response to emergency calls.

EOE Statement: Gwynedd Mercy University is committed to maintaining a positive learning, working, and living environment that is free from unlawful discrimination and harassment. Gwynedd Mercy University does not discriminate against any applicant for admission to or employment at the University because of race, religion, age, gender, sexual orientation, gender identity, national origin, disability, color, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal, state, or local law (‘Protected Classes’). This includes, but is not limited to, admissions, financial aid, educational services, and student programs and activities, as well as to all terms and conditions of employment including, but not limited to, recruitment, selection, hiring, placement, transfer, promotion, training, compensation, benefits, discipline, and termination. The University will not tolerate unlawful acts of discrimination or harassment based upon Protected Classes, or related retaliation against or by any employee or student.