Help Desk Support Analyst in West Plains, Missouri at Ozarks Healthcare
NewJob Function: Information Technology
Ozarks Healthcare
West Plains, Missouri, 65775, United States
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Job Description
Help Desk Support Analyst
The IT Help Desk Support Analyst functions as a key team member in a customer service-driven Help Desk environment and provides front-line support for both desktop and laptop users. This person will also interact with managers, departmental liaisons, and key hospital staff and collaborate with other Help Desk analysts, infrastructure support personnel, and application support personnel. Consequently, this role requires excellent customer service and good verbal and written communication skills and the ability to work closely with users to resolve their computer-related challenges.
Bachelor’s degree, ideally in computer systems design or computer science (or equivalent experience).
The IT Help Desk Support Analyst functions as a key team member in a customer service-driven Help Desk environment and provides front-line support for both desktop and laptop users. This person will also interact with managers, departmental liaisons, and key hospital staff and collaborate with other Help Desk analysts, infrastructure support personnel, and application support personnel. Consequently, this role requires excellent customer service and good verbal and written communication skills and the ability to work closely with users to resolve their computer-related challenges.
Bachelor’s degree, ideally in computer systems design or computer science (or equivalent experience).
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Job Location
West Plains, Missouri, 65775, United States
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