Core Returns Clerk in Ben Wheeler, Texas at Door Controls USA

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.

Guided by our mission of Opening Doors for Generations & grounded in our core values—Together We Thrive, Do What You Say, Do the Right Thing, Better Every Day, and Get'er Done—we strive to make a lasting impact for our customers & communities. Join us in delivering high-quality solutions & services to our customers nationwide.

Benefits Package Offered for full-time employees:

• Medical
• Dental
• Vision
• Accidental Insurance
• Critical Illness
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• 401K + Company Match
• Legal Shield

Job Summary:

The Core Returns Clerk processes daily core returns and works with customers to collect past due cores.

Duties/Responsibilities:

· Assist in processing daily core returns

· Scan and file daily core return paperwork obtained from Receiving

· Process returned cores in the company’s financial system and update past due core report

· Send past due core list to customers on a scheduled basis or as requested

· Contact customers regarding past due cores

· Process customer invoices/credit memos for past due cores

· Process credits for the return of past due cores

· Assist customers with core questions

· Run weekly core aging reports

· Attend weekly meeting to review past due and returned core report. Discuss collectability issues and determine resolution

· Scheduling incoming/outgoing freight pick ups

Required Skills/Abilities:

· Strong verbal and written communication skills

· Strong organizational skills and attention to detail

· Strong analytical and critical thinking skills

· Ability to manage time and prioritize tasks to meet established deadlines

· Ability to function effectively in a high-paced and at times stressful environment

· Proficient with Microsoft Office Suite or related software

Education and Experience:

High school diploma or equivalent

Education classes in accounting, finance, or business management are desirable

Accounts receivable or customer relations experience preferred

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer