Analyst, Supply Chain Data and Applications in Miami, Florida at Independent Purchasing Cooperative Inc

At Independent Purchasing Cooperative (IPC), we are more than just a supply chain services provider—we're the strategic sourcing partner behind one of the world’s most recognized brands: Subway®. As a member-owned organization, we are driven by our commitment to serve the franchisees who own and operate Subway® restaurants across North America, Canada, Puerto Rico, and the U.S. Virgin Islands.

Headquartered in Miami, FL, we were founded in 1996 with a mission to help franchisees be more profitable and competitive by delivering exceptional value through supply chain solutions, contract negotiation, technology initiatives, and industry expertise.

At IPC, you'll find a supportive and inclusive environment that fosters personal growth, professional development, and a healthy work-life balance. Whether you're a seasoned supply chain professional or just beginning your career journey, IPC offers opportunities to make a meaningful impact!

IPC is seeking a highly motivated Supply Chain Data and Applications Analyst to be responsible for analyzing, supporting, and improving supply chain data, integrations, and business applications. This role performs complex issue investigation, root-cause analysis, requirements definition, testing, data validation, partner coordination, and functional application work across Master Data & Data Governance, Restaurant Applications, and Supply Chain Data & Integrations. The Analyst serves as a functional subject-matter resource, recommends solutions, guides the Specialist, and provides continuity for the Sr. Manager when needed.

Essential Duties and Responsibilities

The essential duties and responsibilities, knowledge, skills and abilities listed below are required to be successful in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Master Data & Data Governance

• Analyze complex master-data and data-quality issues involving product, supplier, distribution center, location, trading-partner, menu, and related data.

• Define, document, and validate business rules, data standards, and stewardship procedures.

• Perform analytical and functional work across master-data and governance platforms, which may include Profisee, GS1/GDSN, TraceGains, Menu Manager and related tools.

• Collaborate with Subway counterparts, Technology, and business stakeholders on data-quality issues, requirements, testing, and process improvements.

• Perform root-cause analysis and coordinate corrections across source, master-data, integration, and downstream systems.

• Develop data-quality monitoring, reconciliation, and reporting to identify trends, exceptions, and risks.

Restaurant Applications

• Provide functional ownership and analytical support for assigned QualityNet and SubVentory processes.

• Investigate escalated application, user-access, order-guide, inventory, configuration, and data issues.

• Address escalations from teams performing operational administration without assuming routine transactional processing.

• Gather and document requirements for application enhancements, process changes, and reporting needs.

• Coordinate with external application partners and internal stakeholders on issue resolution, testing, priorities, and implementation activities.

• Plan and perform user acceptance testing and maintain application and process documentation.

Supply Chain Data & Integrations

• Analyze missing, late, incomplete, duplicated, or invalid supplier and distribution-center data feeds.

• Investigate mapping, connectivity, format, and cross-system issues involving external partner, direct connectivity, and related platforms.

• Validate and reconcile invoice, inventory, purchase-order, product, and other supply-chain data as assigned.

• Coordinate resolution with suppliers, distribution centers, external partners, internal technical teams, and business stakeholders.

• Assess upstream and downstream impacts of proposed integration or data changes.

• Document requirements, mappings, test scenarios, dependencies, risks, and resolution outcomes.

• Monitor recurring issues and service performance; recommend sustainable corrective actions.

Cross-Functional Analysis and Improvement

• Translate business needs into clear functional requirements and acceptance criteria.

• Partner with development, data, enablement, vendors, and business teams on solution design and delivery.

• Prepare analyses and recommendations for operational and leadership decisions.

• Guide the Specialist on established processes and support knowledge transfer across the team.

• Represent the team in routine meetings and coordinate follow-up actions during the Sr. Manager’s absence, escalating significant decisions through the appropriate leadership channel.

• Lead approved process improvements that strengthen data quality, application reliability, and operational efficiency.

• All other duties as reasonably assigned.

Knowledge, Skills, & Abilities

• Proficiency in Microsoft Excel and working knowledge of SQL, Power Query, Power BI, or comparable analysis tools.

• Strong analytical, root-cause analysis, reconciliation, and problem-solving skills.

• Ability to translate business needs into functional requirements, test scenarios, and process documentation.

• Ability to evaluate data and application changes for upstream and downstream impacts.

• Strong written and verbal communication skills for technical and non-technical audiences.

• Ability to independently manage complex issues and multiple priorities with limited supervision.

• Knowledge of data quality, master data, application support, integrations, or supply-chain operations.

• Ability to coordinate with internal teams, vendors, suppliers, and distribution partners.

Competencies

• Action Oriented: Takes on new opportunities and challenges with a sense of urgency.

• Customer Focus: Builds strong relationships and delivers customer-centered solutions.

• Ensures Accountability: Holds self accountable to meet commitments.

• Collaborates: Works effectively with others to meet shared objectives.

• Communicates Effectively: Provides clear, timely information to different audiences.

• Decision Quality: Makes timely decisions using available information and established procedures.

• Plans and Aligns: Organizes work to meet commitments aligned with team goals.

• Resourceful: Secures and deploys resources effectively.

• Self-Development: Seeks opportunities to grow and improve.

• Tech Savvy: Learns and applies relevant business technology.

Qualifications & Experience

• Bachelor’s degree in Supply Chain Management, Business Analytics, Information Systems, Computer Science, Data Analytics, Industrial Engineering, or a related field is required. Equitable experience will be considered in lieu of education requirements.

• Three or more years of relevant experience in data analysis, application analysis, master data, integrations, supply-chain operations, or a related role.

• Proficiency in Microsoft Excel and working experience with SQL, Power Query, Power BI, or comparable data-analysis tools.

• Experience gathering requirements, performing user acceptance testing, investigating complex data or application issues, and documenting business processes.

• Experience with supply-chain applications, MDM, GS1/GDSN, restaurant applications, B2B integrations, ArrowStream, or Palantir is preferred.

• Experience in foodservice, restaurant, distribution, franchise, or consumer-products supply chains is preferred.

Leadership Responsibility

No

Travel

This job does not require international travel. Occasionally, local travel within driving distance, and overnight domestic travel may be required.

Work Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly sitting for long periods of time. A detailed description of these physical requirements is available upon request. Compliant with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Should an accommodation be needed, please reach out to the People Operations team at peopleoperations@ipcoop.com

This is a full-time position. Standard office hours of Monday through Friday, 8:30 AM to 5:00 PM EST. This position may require additional work hours outside these work hours, including weekends to complete job requirements.

Independent Purchasing Cooperative (IPC) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. Team Members may be required to perform other duties as requested by their leader(s) in compliance with Federal and State laws.