Medical Office Assistant at WELL Health Technologies Corp – Oakville, Ontario

Entity: WELL Health Clinic Network Inc. 2

Position: Medical Office Assistant

Type: Full Time

Location: MCI Oakville

Salary Range: $18.00 CAD per hour

About the Company:

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL." As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 180+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, and women’s health services. WELL, exists to enable healthcare practitioners with best-in-class technology and services. The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit; www.well.company, wellclinics.ca

Position Summary:

Medical Office Assistants (MOA) provide administrative and clerical support to physicians and other health care professionals. Other duties include supporting other physicians in other disciplines with appointment, scheduling, and billing when necessary.

What you will be doing:

• Coordinate patient care through the clinic, exam room and lab
• Taking and documenting vital signs (i.e. Blood pressure, heart rate, height and weight)
• Venipuncture (certification required)
• Injections (certification required)
• Interview patients to complete intake forms or other documents
• Assist patients complete medical history forms
• Under supervision and direction of a physician, simple wound management
• Prepare exam rooms; select, setup and maintain medical supplies and equipment for all examinations and procedures
• Clean and sterilize exam rooms, materials and instruments and disposing of contaminated supplies or equipment
• Check inventory and assist with ordering of medical supplies and materials
• Greeting and registering patients
• Scheduling appointments
• EMR documentation/medical record maintenance
• Billing and coding
• Complete insurance and other claim forms
• Assisting with call backs, referrals, scanning, faxing, paper clipping and filing
• Assisting manager, nursing and reception staff as required
• Adhere to all Health & Safety Regulations
• Attend and make contributions at clinic meetings and training sessions

You have:

• High school diploma or the equivalent
• Exceptional customer service skills
• A Team Player
• Strong verbal and written communication skills
• Attention to detail and ability to plan, organize, and prioritize work.
• Ability to work independently as well as with a team.
• Ability to analyze, problem-solve and take the initiative.
• Open and accountable
• Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
• Experience as an MOA or MOA programs certification is an asset.
• Experience with EMR system OSCAR and a good understanding of MSP billing are assets.

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization.

At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL, is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.

Want Read more about us: https://stories.well.company/