ENVIRONMENTAL SVCS TRAINING COORD at H. Lee Moffitt Cancer Center – Tampa, Florida

JOB SUMMARY

• The Environmental Services Training Coordinator oversees the departmental training program. This includes training and orienting new hires, performing annual training with team members, keeping all training documentation, revising existing and creating new training modules, and following up with team members who based on their quality inspections need additional hands-on training. This position works with all Supervisors, team leaders, team members in the department on every shift to ensure consistency in the training program throughout all campuses.

EDUCATION

Minimum Education

Education Level Field of Study Notes

• Associate's Degree *"in lieu of" an Associate's degree please review minimum experience required below.

Preferred Education

Education Level Field of Study Notes

• Bachelor's Degree

EXPERIENCE/SKILLS/SPECIALIZED TRAINING

Minimum Experience Required

Associate’s Degree is required.

• *Two (2)+ years of experience in Teaching and/or Training experience. Experience in creating training programs and conducting new hire orientations.
• *Three (3) years customer service experience required (may be inclusive with the experience above). * A High School Diploma/GED with 2 additional external years of (or 1 internal year Moffitt EVS specific experience) related EVS work experience plus the 2 years (for a total of 4 years) may be considered in lieu of an Associate’s Degree.

Minimum Skills/Specialized Training Required

• Comfortable speaking in public and group settings.
• Proficient in presenting material, answering questions, and engaging others in dialogue in group settings.
• Familiar with presentation programs (PowerPoint).

Preferred Experience

• Three (3) years environmental services and/or housekeeping experience in a hospital setting.

JOB COMPONENTS

Essential Function Job Specific Duties

• Training Material - Creates new training material. Continuously refines existing training material based on industry standards and best practices.
• Develops competencies.
• Research new innovations and training to implement.
• Policies and Procedures - Has thorough knowledge of policies and Standard Operating
• Procedures (SOPs).
• Assists in revising polices and procedures.
• Ensures all training material adheres to policies and procedures.
• New Hire Orientation - Manages the training of all new team members.
• Runs the ongoing departmental new hire orientation.
• Spends adequate time with each new hire to ensure their development.
• Documents all new hire training and confirms their understanding of
• policies and procedures.
• Acclimates new hires to the buildings and campuses as appropriate.
• Provides hands-on training to new hires.