Business Development Specialist at Riverside Mfg LLC – Fort Wayne, Indiana

Riverside Mfg., LLC has built a reputation for excellence in delivering build-to-print solutions, collaborating on custom electronic designs, and providing comprehensive contract manufacturing services.

Reports To: VP of Sales

SUMMARY

Responsible for driving revenue growth through the development of new business and management of existing accounts. This role combines strategic business development, market analysis, and hands-on sales execution to expand market presence, strengthen customer relationships, and achieve sales targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following (other duties may be assigned):

• Perform full-cycle account management including initiating, developing, and maintaining relationships with new and existing customers
• Generate new business through lead generation activities including cold calling, email outreach, networking, and market research
• Identify and pursue new business opportunities, target markets, and potential clients
• Develop and execute sales strategies to achieve growth targets and expand market share
• Prepare and present proposals, quotes, and product information to customers
• Maintain and nurture client relationships through regular interactions (phone, email, in-person visits)
• Track and manage sales activities, pipeline, and customer interactions using CRM systems
• Conduct market analysis to identify trends, competitive positioning, and emerging opportunities
• Collaborate with marketing, engineering, and operations teams to align on growth strategies and customer needs
• Participate in telemarketing campaigns, marketing initiatives, and trade shows
• Attend industry events, seminars, and training to stay current on market trends and technologies
• Assist with forecasting and planning for standard products and targeted accounts
• Provide ongoing support to customers by resolving issues, answering questions, and ensuring satisfaction
• Manage a regional territory and develop targeted account strategies
• Support department leadership with strategic initiatives and reporting
• Comply with all company safety practices, policies, and standards of conduct

QUALIFICATIONS

To perform this job successfully, an individual must demonstrate the following:

• Strong communication and negotiation skills, with the ability to engage stakeholders including senior-level decision makers
• Proven sales acumen with experience in lead generation, pipeline management, and achieving KPIs
• Excellent analytical skills with the ability to interpret market data and business performance
• Strong organizational and time management skills with the ability to manage multiple priorities
• Self-motivated, results-driven, and able to work independently
• High level of professionalism, attention to detail, and customer focus
• Strong decision-making and critical thinking abilities
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and CRM systems
• Ability to adapt to changing priorities and business needs
• Willingness to travel (approximately 50%)

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in Business, Engineering, or a related field (or equivalent experience)
• 3–5+ years of experience in sales, account management, or business development
• Experience in electronics, manufacturing, or SaaS environments preferred
• CRM experience strongly preferred
• Must be a U.S. Person
• Valid driver’s license required
• Prefer candidate lives in Midwest.
• Must be willing to travel.

KEY COMPETENCIES

• Relationship Management
• Sales Strategy & Execution
• Lead Generation & Prospecting
• Market Analysis
• Collaboration & Cross-Functional Alignment
• Technology Proficiency