Receptionist in Gallatin, Tennessee at MID CUMBERLAND COMMUNITY ACTION AGENCY

MISSION STATEMENT:

Mid-Cumberland Community Action Agency will act as a stepping stone to create stronger communities where families with low incomes have opportunities to connect, grow, and maintain dignity.

Summary:

We are seeking a friendly and organized Receptionist to serve as the first point of contact for our company. This individual will manage the front desk, answer and direct phone calls, greet visitors, and handle incoming and outgoing packages. The ideal candidate will be professional, detail-oriented, and committed to fostering a positive and welcoming environment.

Exceptional Benefits Package

✅ 100% Employer-Paid Health Insurance
✅ 100% Employer-Paid Dental Insurance
✅ 100% Employer-Paid Life Insurance
✅ Low-Cost Vision Insurance Available
✅ 5% Employer Contribution to Your 401(k) After One Year of Service — No Employee Contribution Required
✅ Paid Time Off and Paid Holidays
✅ Professional Development Opportunities
✅ Meaningful Work Serving Children and Families

SPECIFIC DUTIES OF THE JOB:

• Serve as the primary point of contact at the front desk.
• Answer, screen, and direct phone calls to appropriate employees or departments.
• Greet and assist visitors in a professional and courteous manner.
• Monitor the front door and grant access to authorized individuals.
• Receive, document, and distribute incoming packages.
• Notify employees when packages arrive via email or other communication methods.
• Assist with outgoing mail and packages as needed.
• Maintain a tidy and organized reception area.
• Perform other administrative duties as assigned.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Proficiency with email and basic office software (e.g., Microsoft Office or Google Workspace).
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.
• Friendly, professional demeanor with a commitment to providing excellent service.

Management Retains the Right Statement:

Management retains the right to waive education or experience requirements based on the evaluation of or demonstrated competence by the incumbent. A combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered for the position.

Other Duties as Assigned:

The Receptionist may be required to perform additional tasks or duties as assigned by the supervisor or management to support the overall goals of the department and organization.