Human Resources Operations Manager in Racine, Wisconsin at Siena Catholic Schools of Racine

Title: Human Resources Manager Reports to: Director of Human Resources

Direct Reports: Human Resources Assistant FLSA: Exempt

Date Created/Revised: June 2026 Classification: Calendar Year

Position Summary

This role is responsible for managing the full employee lifecycle, benefits administration, payroll operations, HR compliance, onboarding/offboarding, employee records management, and preparing and submitting all HR-related governmental or Archdiocesan compliance documents while supporting leadership through data reporting, workforce administration, employee relations, and HR systems optimization and maintaining a high level of accuracy, professionalism, and confidentiality.

Essential Duties & Responsibilities

Employee Lifecycle Administration

• Manage and administer the full employee lifecycle, including recruitment coordination, onboarding, employee changes, leave administration, and offboarding processes.

• Coordinate new hire administration, including offer letters, onboarding documentation, background checks, compliance tracking, and employee file setup.

• Ensure accurate maintenance of employee records, personnel files, and HR documentation in accordance with organizational policies and legal requirements.

• Oversee employee departure processes, including separation paperwork, system updates, benefits transitions, and records management.

• Support managers and employees with HR-related inquiries, policies, procedures, and workplace concerns.

• Administer organization-wide health and welfare benefit programs, including enrollments, qualifying life event changes, annual renewals, and employee communications.

• Coordinate annual open enrollment processes and maintain ongoing benefits communication initiatives to improve employee awareness and engagement.

• Serve as the primary liaison between employees, insurance providers, brokers, third-party administrators, and Archdiocesan benefits representatives.

• Resolve employee benefits issues and ensure timely follow-up and escalation when necessary.

• Collaborate with leadership and external providers to evaluate benefit offerings and support annual renewal planning.

• Review and process payroll accurately and in accordance with established schedules and compliance requirements.

• Audit payroll records and proactively identify and resolve discrepancies.

• Serve as the subject matter expert for payroll systems and HR technologies, ensuring optimal system utilization and process efficiency.

• Recommend and support HRIS, payroll, and process improvements to enhance automation, reporting, and operational effectiveness.

• Maintain accurate payroll and workforce data for budgeting, forecasting, and reporting purposes.

• Coordinate relationships with staffing agencies, recruitment vendors, insurance providers, and third-party service partners.

• Negotiate and manage recruitment posting agreements and vendor-related administrative processes.

• Support temporary staffing coordination and external workforce administration as needed.

• Ensure vendor documentation, contracts, and related administrative records are maintained accurately and in compliance with organizational standards.

• Ensure compliance with applicable employment laws and regulations, including FMLA, ADA, OSHA, workers’ compensation, wage and hour regulations, and other HR-related requirements.

• Prepare, maintain, and submit required governmental, organizational, and compliance documentation and reporting, including Archdiocese of Milwaukee requirements.

• Manage compliance tracking for safeguarding requirements, TB testing, background checks, and other employee credentialing requirements.

• Participate in policy and procedure development, documentation updates, and operational process improvements.

• Support compensation analysis, compensation surveys, and related HR reporting initiatives.

• Serve as the first point of contact for employee relations matters, including attendance concerns, workplace conflicts, employee complaints, and policy interpretation.

• Assist leadership with performance management administration, including review tracking, documentation review, and personnel file maintenance.

• Contribute to employee communications, engagement initiatives, organizational announcements, and workforce support activities.

• Build collaborative relationships with employees, managers, leadership, and external partners while maintaining professionalism and confidentiality.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent professional and relevant experience.

• Professional HR certifications such as PHR, SPHR, CEBS, or CCP preferred.

• 5–7 years of experience in HR operations, benefits administration, payroll, or employee administration roles. Contract management experience preferred.

Knowledge, Skills and Abilities

• Experience in ADP payroll, benefits, recruitment and performance modules.

• Must be a highly skilled, detail-oriented benefits and payroll administrator with additional exposure to generalist activities.

• Must be highly organized, detail-oriented, and able to juggle multiple, competing priorities.

• Must be highly analytical and have business and financial acumen

• Must have strong written and oral communication skills including the ability to present in front of large and/or diverse audiences.

• Must be able to work through sometimes sensitive or highly-charged situations with employees in a rational, logical, yet empathetic manner.

• Must have a deep, demonstrated understanding of employment laws, HR compliance, regulations and statutes. Must be willing to learn about Catholic education and the role of the Archdiocese

• Must have a professional, yet engaging demeanor which inspires trust and confidence.

• Must maintain the highest levels of confidentiality at all times and be able to negotiate, engender trust and arrive at positive outcomes for all involved within a sound legal footing for the organization.

• Deep knowledge of HR technology systems.

• Adept in the use of Microsoft Office products, apps and other relevant technology to communicate with employees.

Work Relationships & Scope

Reports to the Director of Human Resources. Frequent contact with all Siena employees. Occasional interaction with Siena Leadership team and third-party providers.

Expected to use extremely sound judgment in making decisions, especially as related to legal, compliance and employee issues, remembering that Siena's interests may be directly affected by their actions and decisions. Secures the approval of the Director of Human Resources in making decisions when policies are not clear and further explanation is needed.

Work Environment (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Work is performed in a pleasant indoor office environment. May be exposed to heat, cold, wet and high humidity when traveling between sites. Work hours are somewhat flexible but generally 8:00 a.m. - 4:30 p.m. Travel to other local Siena sites is occasionally required. Ability to work longer hours, as needed.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to communicate verbally with colleagues

• Audible speech and good hearing and eyesight

• Read/interpret digital and paper documents

• Physical dexterity to operate computer and other equipment

• Prolonged sitting (50% or more)

• Walking up and down stairs

• Occasionally lifting (from ground and also overhead) and carrying up to 20 pounds