Home Care Case Manager in Greenfield, Massachusetts at LifePath Inc.
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Job Description
HOME CARE CASE MANAGER
LifePath is a mission-driven, collaborative, and community-focused human services agency seeking a Home Care Case Manager to join our caring and compassionate team!
The Case Manager is responsible for developing supportive relationships with older adults, fostering growth in independence, and serving as a central source of support and resources. This position is also responsible for the evaluation, needs assessment, and overall implementation of Home Care services for eligible applicants. Responsibilities include dissemination of information and making appropriate referrals, setting up and monitoring a service plan for Home Care services for each client, and serving as an advocate for clients.
This is a full-time (35 hr/wk) role based out of our Greenfield office, serving Franklin County and the North Quabbin area. Pay rate $22.92/hour with excellent benefits including generous PTO, medical/dental/vision insurance, Flex spending, EAP, 401k and more! 6% pay differential for applicable bilingual skills.
QUALIFICATIONS:
- Bachelor’s Degree preferred and 2-3 years of previous experience in health or human services required. License in Social Work is a plus.
Skills and Experience:
- Willingness and sensitivity for working with older adults.
- Strong documentation skills and familiarity with electronic health records (EHR) or care management platforms and Microsoft programs.
- Ability to work independently and as part of an interdisciplinary team.
- Exceptional interpersonal and communication skills
- Capacity to complete comprehensive needs assessments using observation, listening, and interviewing skills.
- Ability to solve problems and find solutions.
- Flexible and able to meet multiple, and changing, program demands.
- Familiarity with or willingness to learn about health and human services programs.
- Demonstrates cultural humility and cultural responsiveness.
Interested in joining the compassionate LifePath team as HOME CARE CASE MANAGER? Please submit a cover letter and your resume.
LifePath is deeply committed to the principles of equity, diversity and inclusiveness. Bilingual, minorities, women and candidates with disabilities are encouraged to apply. EOE/AA
DUTIES & RESPONSIBILITIES:
- Conduct in-person comprehensive, person-centered assessments with consumers, care partners, and health-care professionals.
- Develop, implement, and update a service plan with the consumer in collaboration with their formal and informal support systems
- Authorize internally funded services.
- Make appropriate referrals to other community-based agencies and governmental organizations
- Collaborate with internal and external providers to ensure adequate coordination of service plans (to include meetings and telephone contacts).
- Adhere to documentation standards and maintenance of consumer records according to regulations.
- Assist clients, families, caregivers, and informal supports in problem-solving. Facilitate team meetings and case/family conferences as needed.
- Maintain up-to-date knowledge of information about services available to older adults in the service area.
- Serve as an advocate for consumers to obtain other needed services.
- Participate in interdisciplinary team meetings as needed.
- Act as a representative of LifePath that times when directed to do so.
- Provide Office Coverage as assigned.
- Participate in staff meetings and trainings as required.
- Assisting training new staff by allowing them to shadow visits and by sharing information and tips.
- Other duties as assigned by immediate supervisor, other designated supervisory staff, or designated member of the Management Team.
SUPERVISION:
The Case Manager reports to the Home Care Supervisor.
ESSENTIAL FUNCTIONS:
Physical:
- Visual, speaking, auditory, and mobile capacity necessary.
- Capacity to see computer screen, read written material, and drive a car.
- Capacity to hear and speak on the telephone.
- Capacity to communicate verbally with consumers, caregivers, supervisors, and managers.
- Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc.
- Capacity to drive and navigate uneven terrain by foot when necessary, in all weather conditions to visit consumers in their homes.
- Capacity to climb stairs.
- Ability to sit or stand for extended periods of time.
- Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects.
- Occasional bending, squatting, and twisting to perform work functions.
- Occasional capacity to lift up to 25 pounds.
Mental:
- Ability to understand and/or interpret complicated program instructions, regulations, and laws.
- Capacity to learn complicated computer software.
- Capacity to deal rationally and calmly with varying personalities and situations.
- Capacity to work well in a fast-paced, rapidly changing environment.
Environmental:
- Work is split between indoor office work and traveling outdoors to meetings, trainings, and consumers’ homes.
- Must be able to tolerate odors and pollutants including but not limited to: smoke, air fresheners, pet dander, personal odors, etc. from a variety of in-home conditions.
- Must be able to tolerate by-products of office machine operation.
- Must be able to tolerate heat and cold of seasonal changes and indoor temperatures.