Business Systems Specialist in Aurora, Illinois at WAV, LLC

Position Overview

This Business Systems Specialist role focuses on maintaining, supporting, and improving the organization’s core business and financial systems. The position works closely with Accounting, Finance, Operations, Sales, and IT to ensure system accuracy, reliable reporting, and strong data governance.

The role is primarily systems- and data-oriented, with secondary responsibility for supporting accounting processes through accurate system setup, reporting, and reconciliations. Success in this role requires strong attention to detail, experience working within ERP systems, and the ability to consistently follow documented processes while identifying opportunities to improve efficiency and data quality.

Essential Job Functions

Business Systems & ERP Support

• Maintain and update master data within NetSuite and related systems (customers, items, pricing, vendors, and related attributes).
• Execute routine data imports, updates, and validations using standardized templates and documented procedures.
• Create, maintain, and schedule system reports, searches, and dashboards for Accounting, Operations, and other business teams.
• Review system data for accuracy, completeness, and consistency; identify and coordinate correction of data issues.
• Document system processes, data standards, and workflows to support consistency, scalability, and offshore execution.
• Assist with system enhancements, testing, and new feature implementations.

Data Management & Reporting

• Support the creation and ongoing maintenance of operational, financial, and customer-facing reports.
• Analyze data outputs to identify variances, trends, or anomalies and escalate findings as appropriate.
• Ensure data integrity across systems by following established validation, reconciliation, and approval processes.
• Maintain organized system documentation, reports, and audit support files.

Systems-Focused Accounting Support

• Provide accounting process support primarily through system setup, reporting, and data accuracy.
• Assist Accounting with month-end and quarter-end close by preparing system-generated reports and reconciliation support schedules.
• Support accounts payable and accounts receivable processes by maintaining accurate vendor and customer data and assisting with exception resolution.
• Assist with administrative aspects of sales tax, exemption certificates, and compliance tracking as directed.
• Respond to ad hoc data and reporting requests from Accounting and Finance.

Administrative & Cross-Functional Support

• Coordinate with internal stakeholders to clarify data requirements, report needs, and system changes.
• Support onboarding and training by maintaining system job aids, templates, and process documentation.
• Provide backup coverage for related systems or administrative tasks as assigned.
• Participate in special projects related to data cleanup, reporting standardization, or process improvement.

Non-essential Job Functions

• Balance, execute and prioritize both routine and analytical tasks.
• Maintain a clean, neat and orderly work area.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor’s degree in Business, Information Systems, Accounting, Finance, Supply Chain, Data Analytics, or a related field, plus minimum of 2-4 years’ experience in business systems support, ERP administration, data operations, or a related role; or combined equivalent relevant experience. Exposure to accounting or finance processes is required. Experience working in a shared services or offshore environment is a plus.

Language Ability

Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Analytical and Problem-Solving Ability

Ability to synthesize complex or diverse information, collect and research data, and use intuition and experience to complement data. Ability to designs workflows and procedures. Ability to identify and resolve problems in a timely manner. Ability to gather and analyze information skillfully and develop alternative solutions s needed. Must work well in group problem solving situations and be able to use reason even when dealing with emotional topics.

Reasoning Ability

Ability to adapt to challenging situations as well as balance, execute and prioritize both routine and analytical tasks. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to identify system or data issues, research root causes, and escalate appropriately.

Computer Skills

Must be computer literate, and proficient in Microsoft Office specifically Excel and proficient in Word. Prefer experience with ERP systems (NetSuite) and reporting tools.

Certificates/Licenses Required

N/A

Other Skills/Abilities

• Highly motivated and able to quickly learn and adapt to challenging situations, as well as to balance, execute and prioritize both routine and analytical tasks.
• Detail-oriented, self-motivated, and ability to consistently deliver high-quality work product.
• Ability to work in a team environment with a positive "get it done" attitude.
• Ability to thrive in an environment which is both ad-hoc, as well as an environment in which one must play multiple roles to support the organization.
• Must possess strong organizational and recordkeeping skills.
• Ability to work with time-sensitive projects.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Supervisory Responsibilities

N/A

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Fully remote work environment. Must be able to work effectively across time zones and follow established communication protocols.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position frequently requires the employee to stand, sit and walk. The employee is frequently required to use hands to finger, handle, or feel, reach with hands and arms, and talk/hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Must be able to lift 10 pounds.

Travel

This job has limited travel requirements.