Maintenance Technician III - Commercial in Grand Rapids, Michigan at Dwelling Place of Grand Rapids

Job Title: Maintenance Technician III

Department: Property Management

Reports To: Maintenance Manager

FLSA Status: Non-exempt

Approved By: Dwelling Place Officers

Approved Date: September 23, 2021

Summary Provides coordination for managing work order system, ordering maintenance supplies, scheduling maintenance vendors and maintaining an inventory of supplies for assigned properties. Provides some supervisory support for Maintenance Technician I, Maintenance Technician II, and grounds positions. Maintains and repairs physical structures of apartment buildings and maintains grounds by performing the following duties.

Essential Duties and Responsibilities include the following. Special projects and other duties may be assigned.

Provides supervisory and training support for Maintenance Technician I, Maintenance Technician II, and grounds as assigned.

Performs work orders in a safe and timely manner, which may include, in order of priority, emergency, on-call, make-ready, preventative, inspection, routine or resident request repairs.

Schedules and monitors all work orders and vendors for assigned properties.

Coordinates maintenance staff coverage and backup to cover vacations and sick time.

Coordinates with maintenance staff for shared support for evictions, inspections, snow removal and special projects.

Inspects properties for improvements and repairs and review with supervisor; immediately reporting or correcting unsafe conditions.

Responsible for maintaining proper operation of life-safety systems.

Maintains control for inventory, purchases, and utilization of maintenance materials, equipment, and supplies.

Operates and performs scheduled maintenance properly on all equipment.

Responsible for keeping work areas and tools clean and in order.

Assists in keeping properties free of debris and rubbish.

Knows location and access to electric, gas, water, and all property shut-offs, meters, fire systems, and sewer clean outs.

Shovels snow, removes ice, and applies ice melt to walks and driveways as conditions exist. Be available in the event of snow.

Responsible for properties’ curb appeal.

Assists Property Management or other staff and contractors.

Maintains accessibility for consultation with on-call maintenance staff.

Supervisory Responsibilities This job has supervisory responsibilities and may provide some mentorship support for one or more Maintenance Technician I, Maintenance Technician II, and grounds.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Use of Technology/Equipment - Demonstrates required skills; Adapts to new technologies or equipment; Troubleshoots technological problems; Uses technology/equipment to increase productivity; Keeps technical skills up to date.

Job Knowledge - Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources wisely.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Develops realistic action plans.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

General Competency - To contribute to the Dwelling Place mission, each employee must possess skills beyond the technical requirements for the position. An employee must also demonstrate the ability and capacity to work with others in a manner that fosters trust, cooperation and a positive team esprit de corps. Dwelling Place expects each employee to maintain high ethical standards in their interactions with customers, other staff, vendors and the public generally. Dwelling Place employees are also expected to be dependable, to be respectful of others, to use sound judgment, to seek out new opportunities for learning and to communicate effectively with others.

Employees must abide by all Dwelling Place policies including but not limited to the Dwelling Place Code of Ethics and personnel policies.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High school diploma or General Education Degree (GED) and five or more years related experience and/or training.

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Professional Licenses, Certificates, Registrations Valid Michigan Driver’s License

Other Skills and Abilities Must be self-directed, capable of working independently, and be responsible for completing assignments in a realistic time frame.

Other Qualifications Must have a reliable vehicle and be willing to transport hand tools, parts, and supplies during work hours. Must be willing and available to work on call rotation as needed.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to walk and reach with hands and arms. The employee is frequently required to stand; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.