Clerical Coordinator in Riverside, California at Riverside Family Physicians

SUMMARY
Responsible for coordinating service between the front office and back office of the practice. This includes ensuring that patients are seen in a timely matter. The Clerical Coordinator-Receptionist’s primary role is to maintain the organized, coordinated overall workflow of the Practice.

DUTIES & RESPONSIBILITIES

· Greet and check-in Patients.

· Retrieve, process, and secure forms.

· Print/set up new patient packets, assist patient with completing patient packets.

· Set up Patient Portal for new patients.

· Room Patients.

· Other duties as assigned.

MINIMUM QUALIFICATIONS

Education/Certification

· High School Diploma or GED

Skills/Experience

· Knowledge of computer programs.

· Ability to multitask in a face paced environment.

· Ability to operate a computer and basic office equipment.

· Ability to operate a multi-line telephone system. Provide high touch customer service

· Answer telephone in a pleasant and helpful manner.

· Ability to read, understand and follow oral and written instructions.

· Ability to establish and maintain effective working relationships with patients, employees, and the public.

· Well organized and detail oriented.

Preferred Qualifications

· Experience with patient management systems.

· CPR/BLS Certification.

· Bilingual