Player Assistant in La Quinta, California at Master Association for Rancho Laquinta

Position Title: Player Assistant – Seasonal, Part-time

Reports To: Director of Golf

Department: Golf Operations

Position Overview

Serves as the primary ambassador on the course, facilitating a seamless, highly enjoyable, and appropriately paced round for members and guests. Elevates traditional course ranger duties into a white-glove hospitality role, combining proactive service, expert golf etiquette, and discreet flow management. This is a seasonal position November – May.

Key Responsibilities

• Course Flow & Pace Management: Monitor course flow discreetly; assist groups in maintaining proper pace by helping spot tee shots, tracking lost balls, and offering gentle, supportive assistance rather than rigid policing.
• Elevated Member Engagement: Warmly welcome players throughout the round, checking in to ensure member expectations are exceeded.
• Course Care & Presentation: Help preserve pristine playing conditions by repairing ball marks, filling divots, raking bunkers when necessary, and monitoring cart path compliance.
• Comfort & Amenity Oversight: Ensure on-course comfort stations remain pristine, fully stocked with fresh water, ice, and apples throughout the operating day.
• Safety & Policy Enforcement: Enforce club rules, dress codes, and cart regulations with utmost diplomacy and tact; assist with course evacuations during inclement weather hazards.
• Tournament & Event Support: Assist the Golf Operations team with tournament logistics, live scoring, starter duties, and staging during member-guest events and club championships.

Qualifications & Competencies

• Deep understanding of golf etiquette, rules of play, and course pace dynamics.
• High-touch customer service skills with exceptional diplomacy, tact, and communication abilities.
• Professional, polished demeanor aligned with luxury private club standards.
• Ability to operate a golf cart safely and work outdoors in varying weather conditions for extended shifts.
• Efficiently transports amenities, inventory, or equipment weighing up to 40 pounds across property facilities.
• Stoops, bends, and reaches regularly to service low-level inventory and stock items.

Experience & Requirements

• High School Diploma or equivalent.
• Prior experience in golf course operations, private club hospitality, or upscale customer service preferred.
• Valid driver’s license required.

Compensation & Benefits

• $18/hour plus gratuities
• Four-day work week, must be able to work weekends and holidays
• Health, Dental, Vision and Life Insurance
• Staff Uniforms Provided
• Complimentary meal while on duty
• Practice and playing privileges
• EOS Fitness Membership available per club policy

Physical Requirements

• Must be able to lift, push, and pull up to 25 pounds.
• Must be able to stand and walk for extended periods and perform frequent bending, reaching, and other physical activities