IT Specialist II- Bilingual (Spanish Speaking) in Austell, Georgia at Sterling Construction Company, Inc.
Sterling Construction Company, Inc.
Austell, Georgia, 30106, United States
Posted on
Job Description
What You’ll Be Doing:
- Provide first-level desktop and remote support for PCs, software, networking devices, printers, plotters, and more.
- Diagnose, repair, maintain, and troubleshoot hardware and software issues both in-person and remotely.
- Serve as the first point of contact for Service Desk tickets in your assigned region, ensuring timely resolution.
- Travel quarterly to satellite offices and jobsites to maintain equipment and support local teams (reimbursed per company policy).
- Maintain accurate inventory of IT equipment across locations.
- Collaborate with IT management on mobilizations, de-mobilizations, and various technology projects.
- Respond to support calls in the Eastern Time Zone
- College diploma, university degree, or equivalent work experience (3+ years preferred) in computer science or related field.
- Speak, read and write in Fluent Spanish is required for this position.
- Strong knowledge of Windows 10, desktop hardware, Active Directory, and basic networking fundamentals.
- Excellent troubleshooting abilities with keen attention to detail.
- Willingness to learn and support a variety of office and network devices (routers, switches, VoIP systems, printers, etc.).
- Clear and professional communication skills — able to support everyone from executives to field staff.
- Ability to prioritize tasks effectively in a high-paced, dynamic environment.
- Self-motivated, with the ability to work independently and solve problems on the go.
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Job Location
Austell, Georgia, 30106, United States