JobTarget Logo

Resident Experience Specialist - Atlanta at GREENLEAF MANAGEMENT LLC – NORCROSS, Georgia

GREENLEAF MANAGEMENT LLC
NORCROSS, Georgia, 30071, United States
Posted on
Updated on
Salary:$18.00 - $20.00/hrEmployment Type:Full-TimeExperience Level:1-2 Years

Explore Related Opportunities

Computer Support Specialists jobs in GeorgiaJobs in GeorgiaComputer Support Specialists jobs

About This Position

Position Description: The Resident Experience Specialist is responsible for the overall occupancy of the assigned Greenleaf community. Their goal is to ensure a quality resident experience while ensuring the long term success of the property and team. To succeed in this position you will need to possess the skills necessary to effectively communicate with residents, provide excellent customer service and relate to our residents.

This position will be based at our corporate office located in Norcross, GA, but will have scheduled days at our communities located in Alpharetta and Westside Atlanta. Must have reliable transportation.

Financial Responsibilities:
  • Understand lease rates
  • Manage the leasing cycle, including generating applications, screening, online lease signing, move in & lease renewal process, and inspections
  • Conduct market rental studies to determine comparable market rents and amenities
  • Monitor resident ledgers and enforce lease requirements
  • Provide excellent customer service, proactively respond to needs and improve the resident experience
  • Create a welcoming property environment with a sparkled tour path and vacant units
  • Manage leads and follow-ups through calendar
  • Understand all available Property and Lead reports
Organizational Responsibilities:
  • Accountable for all property listings and correct advertising information
  • Understand, follow, and enforce strict adherence to State and Federal Fair Housing Laws and all Greenleaf policies and procedures as listed in the employee handbook
  • Promote and teach safe work practices and ensure the safety of residents
  • Ability to multi-task and schedule deadlines that can be achieved
  • Ability to communicate professionally and effectively with all Greenleaf team members, residents, and vendors with the ability to work as a team towards common goals
General Requirements:
  • High School diploma or equivalent
  • Minimum of 2 years in customer service
  • Experience with Entrata Property Management Software preferred, but not required.
  • Must be proficient with Microsoft Office (Excel and Word) and Google (Gmail, Docs and Calendars)
  • Must be eligible to work in the US
Overview of Greenleaf
Greenleaf is an owner operator of multi-family and commercial real estate in the Southeast. We have developed a vertically integrated organization that provides all aspects of onsite and offsite services for our communities, ranging from core maintenance strategies to full investment services. Our teams work closely together to provide clear communication and effective solutions, while continually improving our portfolio and team members. We believe in holding and investing in each piece of real estate for the long term to be well positioned for market cycles and opportunities.

Greenleaf Management has a lot to offer:
  • Competitive Salary: $18-$20/hr + overtime
  • Bonus: Monthly team performance bonus and quarterly bonus based on properties hitting metrics
  • Benefits: A comprehensive benefits suite including Medical, Dental, Vision and Life insurance, and 401k

Job Location

NORCROSS, Georgia, 30071, United States

Frequently asked questions about this position

Apply For This Position