Fractional Chief Technology Officer - 1099 Position in Houston, Texas at Texan Insurance

About Artemis Insurance

Artemis Insurance is an independent insurance brokerage on a mission to modernize and automate legacy insurance processes. We’re leveraging AI, automation, and scalable cloud infrastructure to improve quoting, sales, service, customer retention, and the employee experience. As we evolve our technology roadmap, we’re seeking a Fractional CTO to lead strategy and execution — bringing a blend of technical leadership, AI expertise, and insurance domain experience.

About the Role

As our Fractional CTO, you will act as our strategic technology partner — evaluating and evolving our tech stack, identifying automation opportunities, and guiding AI-driven innovation. You will assess our existing infrastructure (including an Agency Management System, CRM, SQL database, phone system), recommend scalable solutions, and help us build a future-ready architecture. A first-order priority is to replace the existing phone system and then second, tackle data quality: establishing trustworthy, single-source-of-truth reporting and the data-entry standards to sustain it, so leadership can run the business on numbers it trusts. Additionally, you will partner with executive leadership to complete an annual budget for the IT department.

You will work closely with the executive team and collaborate with internal and external engineering resources to turn business goals into technical execution.

When submitting your resume, please also include relevant project experience and/or case studies.

Prioritized Responsibilities

Evaluate phone system replacementsBuild a data integrity remediation planAssess AMS alternatives or middleware solutions to work around Hawksoft's API limitationsEvaluate integration platforms (Zapier, Make, or custom middleware) to connect the tech stackDesign a carrier payment reconciliation workflow

Additional Detail:

Data Quality, Governance & Reporting

Establish a single source of truth for core operating metrics (new business, retention, cancellations, and cross-sell) across all offices and systemsDefine, document, and enforce data-entry standards and field-level data adherence in the AMS and CRMBuild and maintain a data dictionary so every report uses the same definitions company-wideImplement data-quality monitoring, validation rules, and exception reports to catch incomplete, duplicate, or inconsistent recordsDeliver trustworthy, automated dashboards leadership can use to run the business day-to-dayEstablish data ownership/stewardship and a remediation process, with a clear handoff to an internal owner for ongoing upkeep

Technology Strategy & Leadership

Define and evolve the company’s technical vision and product architecture by documenting and creating a technical roadmap with key objectives, deliverables, due dates, estimates and owners assignedAlign tech decisions with business objectives, growth plans, and market needsAdvise on key build-vs-buy decisionsCreate an annual IT budget

Technology Stack & Architecture

Evaluate the current technology stack and infrastructureIdentify technical debt, security gaps, and architectural limitationsDesign a scalable and secure future-state IT architecture (cloud, DevOps, APIs, etc.)

AI & Automation

Prioritize use cases by ROI and sequence them after core data is reliable — AI and predictive analytics are only as good as the data feeding them[C2] Lead the identification and development of AI/ML use cases across the businessOversee design and potential buildout of AI-powered user interfaces, such as:Voice AI, chatbots, and/or virtual agentsPredictive analytics dashboards for sales and service core processesDocument ingestion and intelligent automation toolsEnsure all AI solutions are aligned with industry regulations and data handling standards

System Integration

Ensure AI and new front-end tools integrate seamlessly with existing systems or replace the following:Agency Management System (AMS)SQL-based databases and reporting toolsCRMRecommend and guide implementation of APIs or middleware for interoperability

Insurance Tech Expertise

Bring a strong understanding and background in insurance related to:Customer experienceUIUXAlign technical strategy with industry-specific regulations and user needs

Team & Vendor Leadership

Mentor and guide engineering resources (internal or external)Evaluate and manage third-party vendors or dev partnersSet development standards and implement best practices

Security & Compliance

Review and improve data security, privacy, and compliance policiesEnsure all systems align with standards such as HIPAA, SOC 2, and applicable insurance regulations

Qualifications

10+ years in a CTO, VP of Engineering, or equivalent leadership roleProven success working in or supporting insurance or InsurTech organizationsDeep knowledge of AI/ML tools and platforms (e.g., NLP, document AI, GPT models, etc.)Demonstrated experience building data-governance and data-quality programs (data standards, validation, and duplicate/master-record management) — not only AI/MLHands-on with BI/reporting tools and data modeling (e.g., Power BI, Tableau, SQL) to deliver dashboards leadership can trustHands-on experience with SQL databases, AMS systems, CRM and data integration strategiesStrong cloud architecture knowledge (AWS, GCP, or Azure)Familiarity with agile product development and DevOps practicesExcellent communication skills and ability to work closely with non-technical stakeholdersU.S.-based or strong understanding of U.S. insurance regulatory landscape preferred

Physical Requirements

This role may require sitting for extended periods, working at a computer, and occasionally lifting or moving items up to 10 pounds.

Work Environment and Schedule

This position may operate in an in-office, hybrid, or fully remote environment depending on the role, department, and business needs. Standard business hours at Artemis Insurance are typically Monday through Friday; however, schedules may vary by department, office location, or operational requirements. Specific work arrangements, schedules, and location expectations will be discussed during the interview process.

Equal Opportunity Employer

Artemis Insurance is an equal opportunity employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Work Authorization

Applicants must be legally authorized to work in the United States. Artemis Insurance does not currently sponsor employment visas.Ready to Join Our Team?

If you are interested in building your career with Artemis Insurance, we encourage you to apply today. As part of our hiring process, applicants must complete the Culture Index Assessment listed above. We look forward to learning more about you and how you can contribute to our growing team.