Clinical Team Coordinator (RN) in Grand Rapids, Michigan at Emmanuel Hospice

Clinical Team Coordinator

Are You Called to Serve? Finding the right hospice is about finding the right people. People who will delicately guide patients through an unknown journey ahead; who serve the needs of family members with the same care as their patients; who will always be there to answer questions, so no one is left in the dark.  

Emmanuel Hospice is seeking an experienced and compassionate Clinical Team Coordinator to provide leadership and operational oversight for interdisciplinary hospice care teams. This role is responsible for ensuring exceptional patient care, efficient clinical operations, regulatory compliance, staff development, and collaboration across disciplines. The Clinical Team Coordinator plays a critical role in advancing our mission of delivering compassionate, patient-centered end-of-life care

Benefits Include:

• Mileage reimbursement at the federal rate
• Generous time off including PTO and Sick Time
• Medical, Dental, Vision and other benefits offered starting Day One!
• 403(b) plan with match
• Employer paid Life and Short-term Disability
• Bereavement leave 
• Self-care coaching + EAP
• Company tech provided (laptop/iPad, phone)

Qualifications:

• Required: Valid Michigan licensure as a Registered Nurse (RN), BSN preferred
• Minimum of 5 years of healthcare experience with hospice experience preferred
• Previous leadership, management or supervisory experience preferred
• Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office applications.

Responsibilities include:

• Oversee daily clinical services to ensure timely patient care and appropriate utilization of clinical resources.
• Monitor staffing coverage, visit completion, and workflow challenges, addressing operational issues promptly and effectively.
• Partner with Scheduling to maintain adequate and optimize clinical productivity.
• Lead daily team prioritization and staff performance efforts to support quality care, service excellence, and productivity goals.
• Ensure consistent implementation of individualized care plans and adherence to hospice standards across interdisciplinary teams.
• Facilitate and lead Interdisciplinary Team (IDT) meetings.
• Promote accountability, timely care and communication, high-quality documentation, and professional practice.
• Conduct ride-a longs, shadowing, coaching sessions, and chart reviews to support professional growth and clinical excellence.
• Support staff through coaching, feedback, and ongoing improvement initiatives.
• Ensure clinical services are available 24 hours per day, 7 days per week, including participation in a manager on-call rotation and providing clinical support as licensure permits.
• Collaborate with physicians, the Medical Director, Director of Patient Care, and interdisciplinary team members to coordinate patient care and support patient and family goals.
• Build and maintain strong relationships with healthcare facilities, referral partners, and community stakeholders.
• Serve as an ambassador for Emmanuel Hospice, promoting our mission, services, and philosophy of care.

Why Join Us?

• A mission-focused environment where your work has deep impact
• Competitive salary with mileage reimbursement
• Flexible scheduling and supportive leadership
• Opportunities for continuing education and professional growth
• Comprehensive benefits package (medical, dental, vision, retirement)
• A team that values your compassion, professionalism, and heart