Senior Digital Product Manager, Voice & Mobile in Philadelphia, Pennsylvania at Think Company

As a Senior Digital Product Manager, Voice & Mobile, you’ll own the strategy and roadmap for a complex voice and communications portfolio, and help grow the next generation of product talent.
This is a Think Company staffing opportunity with one of our enterprise clients. You’ll be fully embedded with one of our strategic client partners, collaborating daily with their stakeholders, working within their processes and structures, and representing Think Company through strong delivery, communication, and consulting acumen.
Quick Facts

• Location: Hybrid — Philadelphia, PA area
• Employment type: Full-time, Exempt (Contract staffing engagement)
• Salary range: $100,000 - $130,000

What You'll Do

• Own and communicate the digital product roadmap for voice and communications products, aligning enhancements with business priorities, customer feedback, and stakeholder input
• Build, maintain, and prioritize the product backlog using customer insights, analytics, market trends, and competitive research
• Lead delivery by defining product requirements and guiding solution design, backlog refinement, UX reviews, sprint planning, and development demos
• Partner cross-functionally across product, UX, content, engineering, analytics, sales, marketing, and technology teams, coordinating a broad and complex stakeholder group to deliver seamless digital experiences
• Coach and mentor a junior product manager on the communications portfolio, helping accelerate their growth
• Define and track product KPIs, using customer research and analytics to identify opportunities and continuously improve the digital experience
• Communicate roadmap progress, release timelines, performance, and business impact to stakeholders and leadership

What You Bring

• Extensive digital product management experience, including ownership of customer-facing B2B digital products and leadership of complex cross-functional initiatives in agile environments
• Strong track record owning product roadmaps and prioritizing backlogs from strategy through execution
• Deep understanding of voice, unified communications (UCaaS), or business communications products
• Demonstrated ability to influence cross-functional teams and executive stakeholders without direct authority
• Cross-functional leadership experience partnering with product, UX, content, engineering, analytics, marketing, and technology teams
• Data-driven mindset, using analytics and customer research to define KPIs and prioritize product investments
• Excellent communication, presentation, stakeholder management, and mentoring skills

About Working at Think CompanyThink Company is a design and technology consultancy that helps organizations solve meaningful problems through thoughtful strategy, design, and delivery.
You’ll work with smart, kind people across disciplines and industries while gaining opportunities to grow your skills, expand your influence, and shape how we work.
We offer competitive compensation, comprehensive benefits, and ongoing opportunities for learning and development.
How We WorkWe collaborate primarily remotely, with intentional in-person time for company gatherings and client needs. Our teams balance autonomy with partnership, and we believe great work comes from trust, transparency, and shared ownership.
AI is becoming a foundational part of how we work at Think Company. Team members are expected to use AI tools responsibly, stay curious about advancements, and participate in training and enablement as part of their growth.
Interested?If you’re excited to own a complex communications portfolio end-to-end and help grow the next generation of product talent, we’d love to talk — take a few minutes to apply.