Principle Informatics Edu in Granger, Indiana at Beacon Health System

Principle Informatics Educator

Summary

Reports to the Manager of Informatics Education team. The Principal Educator serves as the training subject matter expert for designated applications and areas of focus. Serves as the education leader responsible for the design, development and maintenance of curriculum, training plans and supports Informatics Educators and application trainers to ensure consistent, high-quality education across the organization. This role partners closely with operational and IT stakeholders to ensure that training content, delivery, and ongoing education efforts that support standardized workflows, regulatory compliance, and optimal system adoption. Assists with training platform development and testing of system applications. Provides ad hoc training and at the elbow as needed.

MISSION, VALUES and SERVICE GOALS

• MISSION:?We deliver outstanding care, inspire health, and connect with heart.

• VALUES:?Trust. Respect. Integrity. Compassion.

• SERVICE GOALS:?Personally connect. Keep everyone informed. Be on their team.

KEY RESONSIBILITIES

Training Strategy

• Leads the design and development of role-based EHR training programs for assigned applications

• Establishes training standards, methodologies, and best practices aligned with adult learning principles

• Collaborates on long-term education strategy to support onboarding, optimization, and system upgrades

• Ensures alignment between training content and approved clinical/operational workflows

Curriculum & Content Development

• Designs and maintains training curriculum, lesson plans, tip sheets, and eLearning content utilizing in-depth knowledge of information systems and adult learning principles.

• Builds and maintains training environments to support effective learning experiences

• Translates complex workflows and system changes into clear, role-based educational materials

• Reviews and updates content in response to system upgrades, regulatory changes, and optimization initiatives

• Develops and maintains training environments to support EHR training needs

Application & Workflow Expertise

• Serves as the primary training subject matter expert (SME) for assigned applications

• Partners with IT and operational teams to analyze workflow changes and assess training impact

• Participates in design, build validation, and testing activities to ensure training readiness

Change Management & Release Readiness

• Leads training readiness efforts for system upgrades, enhancements, and new implementations

• Develops and executes education plans tied to change management strategies

• Coordinates with stakeholders to communicate training requirements and timelines

• Ensures end users are prepared to safely and effectively adopt system changes

Collaboration

• Provides direction, mentoring, and support to Informatics Educators and Application trainers

• Serves as a key liaison between IT, clinical/operational leadership, and education teams

• Participates in governance structures to represent training impact and end-user perspective

• Supports train the trainer and Super USer programs to facilitate education needs

• Collaborates with operational teams to align training with organizational priorities

• Supports cross-functional initiatives related to optimization, quality improvement, and regulatory compliance

Performance Monitoring & Continuous Improvement

• Monitors training effectiveness metrics (e.g., learner feedback, adoption rates, workflow compliance)

• Identifies areas of improvement by reviewing adoption gaps and training needs using feedback, metrics, and system usage data

• Contributes to ongoing education program evaluation and reporting to ensure consistency and quality in training delivery across all facilitators

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.

• Completes mandatory education, annual competencies and department specific education within established timeframes.

• Completes annual employee health requirements within established timeframes.

• Maintains license/certification, registration in good standing throughout fiscal year.

• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.

• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.

• Adheres to regulatory agency requirements, survey process and compliance.

• Complies with established organization and department policies.

• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

Required

• Bachelor’s degree or equivalent experience in healthcare, education, informatics, or related field

• Experience with training program design, curriculum development, or instructional design

• Demonstrated experience in EHR training or clinical informatics education

• Experience developing and delivering adult learning-based training programs

• Strong communication, facilitation, and stakeholder engagement skills

Preferred

• Prior experience as a Clinical Informatics Educator

• Expertise in assigned EHR application(s) (e.g., Cerner, or ancillary systems)

• Knowledge of clinical workflows, revenue cycle operations, or healthcare systems

• Experience supporting EHR implementations, upgrades, or optimization efforts

Knowledge & Skills

• Demonstrates well-developed knowledge of all Beacon clinical facility's departmental operations and how they interact with each other in a computerized environment.

• Demonstrates a strong knowledge of adult learning principles and educational fundamentals to ensure end user success in system utilization.

• Demonstrates advanced knowledge of Cerner.

• Requires the analytical, problem solving, and organization skills necessary to identify problems and facilitate the delivery of solutions in a timely manner. Requires the ability to effectively design, schedule, and deliver training programs. Also requires the ability to work independently.

• Requires a strong customer service focus and an in-depth understanding of clinical workflows.

• Requires proficient computer skills and the ability to utilize various software programs (i.e., Microsoft Office, Word, Excel, PowerPoint, Captivate, etc.) and an understanding of the system capabilities and limitations.

• Demonstrates the leadership skills necessary to elicit cooperation and support, as well as the ability to work effectively with users who have various levels of computer skills.

• Demonstrates the interpersonal and communication skills (both verbal and written) necessary to communicate effectively with staff and physicians to establish and maintain effective working relationships. Also requires the ability to pro-actively approach others regarding their level of understanding and educational needs.

• Demonstrates the ability to assess training needs and requires the various skills necessary (i.e., negotiating, persuading, counseling, etc.) to provide effective training. Also demonstrates knowledge of adult education techniques and an interest in teaching others.

Working Conditions

• Works in patient care and office environment requiring the ability to prioritize workload to meet deadlines.

• May be exposed to biohazards.

• Work schedule may vary to meet the training needs of the various areas served including travel across all Beacon campuses

• May experience some mental/visual fatigue due to continued use of computer equipment.

• Primary on-site work is required.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.