ADMISSIONS COORDINATOR in Mesa, Arizona at Residents at the Heights LLC

Unhooked Recovery is seeking a compassionate and organized Admissions Coordinator to help guide clients and families through the admissions process for our behavioral health and substance abuse treatment programs.

• Coordinate admissions and referrals for inpatient and outpatient programs
• Verify insurance/AHCCCS eligibility
• Schedule assessments and maintain accurate documentation in EHR
• Communicate with clinical teams, families, and referral sources
• Maintain HIPAA and 42 CFR confidentiality standards
• Provide excellent customer service and support during the admissions process

• Strong communication and organizational skills
• Comfortable speaking with clients, families, and providers over the phone
• Experience in behavioral health, substance abuse treatment, or healthcare preferred
• Knowledge of Microsoft Office and electronic documentation systems
• High School Diploma or GED required
• Bilingual candidates encouraged to apply

We’re looking for someone who is compassionate, professional, detail-oriented, and able to remain calm in fast-paced situations. This role is ideal for someone passionate about helping individuals begin their recovery journey.

Requirements:

• Must possess or be eligible to obtain a Level 1 Fingerprint Clearance Card
• CPR/First Aid certification required (or ability to obtain)
• Negative TB test required

Unhooked Recovery is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.