Sr. Business Analyst in Canada Creek, Nova Scotia at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Business Analyst in Canada.

This role sits within a high-impact Operational Efficiency team focused on improving how business processes, systems, and data come together to drive smarter decision-making and continuous improvement. You will act as a key connector between business units and technical teams, helping transform complex needs into clear, actionable solutions. The environment is collaborative, fast-paced, and centered on measurable outcomes, where your work directly contributes to improving operational performance across the organization. You will engage with stakeholders across multiple departments to analyze workflows, uncover inefficiencies, and support cross-functional initiatives. This position requires both analytical depth and the ability to see the broader organizational picture. It is ideal for someone who thrives in dynamic environments and is motivated by meaningful operational impact.

• Collaborate with business leaders and subject matter experts to gather requirements, define business needs, and identify solution paths aligned with strategic priorities.
• Document, validate, and manage business and functional requirements while ensuring clarity and traceability throughout project lifecycles.
• Facilitate workshops and stakeholder sessions to align on goals, priorities, and value-driven outcomes.
• Analyze workflows, systems, and performance data to identify inefficiencies, root causes, and improvement opportunities.
• Design and refine business processes, operational workflows, and performance metrics to support continuous improvement.
• Act as a liaison between business and technical teams, ensuring clear communication and alignment across all stakeholders.
• Support solution evaluation, implementation planning, and coordination of deployments across internal and external teams when required.

Requirements:

• Minimum 5 years of experience in business analysis within complex or enterprise environments.
• Strong analytical and problem-solving skills with high attention to detail and structured thinking.
• Proven expertise in requirements gathering, documentation, and business process modeling.
• Experience working with CRM, ticketing, or case management platforms in enterprise settings.
• Familiarity with both Agile and Waterfall methodologies.
• Excellent communication skills in English, both written and spoken; French is considered an asset.
• Strong facilitation and interpersonal skills with the ability to influence across teams.
• Bachelor’s degree in Computer Science, Business Administration, or a related field.
• Business analysis certifications such as CBAP or PMI-PBA are considered an asset.
• Experience in change management is an advantage.

Benefits:

• Competitive annual salary ranging from $81,000 to $116,000 based on experience and performance.
• Flexible hybrid work model with adaptable on-site presence depending on location.
• Annual salary review based on performance.
• Flexible benefits plan tailored to individual needs.
• Vacation time adjusted to previous experience plus additional paid time off.
• Monthly home internet allowance and flexible savings fund option.
• Strong focus on learning and career development with training opportunities and growth paths.
• Inclusive, diverse, and collaborative work culture emphasizing teamwork and integrity.
• Access to modern tools, technology, and a results-oriented environment.
• Regular team activities and events fostering connection and engagement throughout the year.