Supervisor -Housekeeping in London, England at AG Hotels Group

AG Hotels Group is seeking an experienced and organised candidate to join our team as a Housekeeping Supervisor at The Crown Hotel, London. As the Housekeeping Supervisor, you will be responsible for overseeing the housekeeping operations and ensuring the highest level of cleanliness and guest satisfaction.

Flexibility to work weekends and bank holidays is required.

Responsibilities:

• Oversee and mentor daily operations of the housekeeping staff

• Assign daily tasks and ensure all areas of the hotel are cleaned and maintained to the highest standards

• Manage and coordinate the inventory of housekeeping supplies, linen, and equipment

• Respond to guest requests and complaints promptly and professionally

• Maintain a working knowledge of health and safety regulations and ensure compliance within the department

• Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction

• Conduct routine inspections to ensure rooms meet cleanliness standards

• Checking the rooms and maintaining the standard and high level of cleanness

• Promptly identify and report maintenance issues

• Ensure availability of all required cleaning supplies

• Conduct regular training sessions for continuous improvement

• Communicate effectively with team members and management

Requirements:

• Previous experience in a supervisory role within the housekeeping department

• Excellent leadership and team management skills

• Strong attention to detail and organizational skills

• Knowledge of cleaning procedures and best practices

• Ability to work effectively in a fast-paced environment

• Excellent interpersonal and communication skills