IT Technician in Knoxville, Tennessee at KARM Stores

Every Sunday Off!! *Benefits & PTO * Employee Discount * Performance Based Increases * Referral Bonuses * Bonus & Rewards * Career Growth Opportunities

Must be 18 yrs old for this position. Department hours are 9a - 5p, some evenings and Saturdays may be required.

Why Work at KARM Stores?

• 25% off employee discount
• All team members are eligible for a 90-day raise
• Career Growth Opportunities

Job Details

• This team member must be able to travel solo (in a company vehicle) from location to location, on a daily basis, as needed to address various IT issues, problems, installations etc.
• Respond to support ticket submissions in a timely manner.
• Support management teams by making sure computers, printers, and other hardware is working effectively and efficiently in the different departments and locations.
• Support and address mobile/IOS devices, in a timely manner.
• Oversee installation of internet and other tech services in all locations as needed.
• Work with members of management to troubleshoot issues.
• Flexible availability in order to help in the case of an emergency (loss of internet, credit card terminals, etc.).

Skills & Requirements

• Must have a valid driver license and acceptable driving record.
• Must be a people person with a pleasant and willing attitude and have a servants heart. Must have a friendly, smiling demeanor.
• Excellent communication skills (both oral and written) with an excellent command of the English language.
• Ability to write in legible clear handwriting.
• Excellent organizational skills.
• Must have a commitment to KARM Stores mission and mission statement.
• Must be able to work in a fast-paced environment.
• Must be a problem solver and be able to work with a minimum of supervision and take initiative.
• Ability to read and define problems, collect data, establish facts and draw valid conclusions.

Physical Activity requirement

• Moderate physical activity.
• Position may require frequent strenuous activity
• Stand up to 100% of a standard work day.
• Walk up to 75% of a standard work day.
• Lifting and Bending up to 75% of a standard work day.