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Senior Fraud Investigator - Financial Products in Canada Creek, Nova Scotia at Jobgether

NewJob Function: Safety
Jobgether
Canada Creek, Nova Scotia, B0P 1V0, Canada
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Job Description

Senior Fraud Investigator - Financial Products

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Fraud Investigator - Financial Products in Canada.

This role offers an exciting opportunity to help protect and strengthen innovative financial products in a fast-growing digital environment. You will play a key role in identifying fraud risks, investigating suspicious activity, and improving operational controls across the customer lifecycle. Working closely with cross-functional teams, you’ll contribute to building scalable fraud prevention processes that balance security, compliance, customer experience, and business growth. The position is ideal for someone who thrives in fast-paced environments, enjoys solving complex problems, and takes ownership of impactful initiatives. You’ll collaborate with experts across product, compliance, operations, and data teams while helping shape a secure and trusted financial ecosystem. This is a highly visible role with strong opportunities to influence processes, improve systems, and support long-term organizational success.

Accountabilities:
  • Conduct fraud investigations related to financial products, including identity verification, account misuse, payment fraud, disputes, and suspicious customer activity.
  • Monitor fraud operations dashboards and analyze trends, emerging threats, and operational anomalies to improve response effectiveness.
  • Support fraud prevention and risk mitigation initiatives across onboarding, KYC workflows, chargebacks, and account activity reviews.
  • Collaborate cross-functionally with Product, Engineering, Finance, Compliance, Data, and Operations teams to strengthen controls and reduce operational risk.
  • Develop and improve fraud investigation procedures, operational playbooks, escalation frameworks, and reporting standards.
  • Identify root causes behind fraud losses or operational gaps and recommend scalable process or tooling improvements.
  • Assist in building reporting frameworks and KPIs that provide visibility into fraud performance, operational health, and customer risk trends.
Requirements:
  • 3+ years of experience in fraud operations, financial crime investigations, payment fraud, KYC, trust & safety, or related risk management roles within fintech, ecommerce, or financial services.
  • Strong understanding of fraud prevention strategies, operational risk controls, identity verification processes, and investigation workflows.
  • Proven ability to investigate complex fraud cases with sound judgment, analytical thinking, and strong attention to detail.
  • Excellent communication and collaboration skills, with the ability to explain risk-related decisions clearly to both technical and non-technical stakeholders.
  • Experience working in fast-paced, cross-functional environments with shifting priorities and evolving operational needs.
  • Familiarity with fraud prevention tools, operational risk platforms, or identity verification systems is highly valued.
  • Exposure to SQL, BI tools (Looker, Tableau, Power BI), or analytics-driven fraud investigations is considered a strong asset.
  • Relevant certifications such as CFE, CPFPP, or similar credentials are a plus.
  • Experience documenting SOPs, operational controls, or process improvements is beneficial.
Benefits:
  • Fully remote-first work environment with flexible scheduling options.
  • Unlimited paid time off, recharge days, and annual company offsites.
  • Competitive compensation package including salary, equity options, annual bonus opportunities, and retirement matching.
  • Comprehensive health and wellness benefits.
  • Family-focused support including parental leave and flexible return-to-work programs.
  • Weekly lifestyle perks and travel-related discounts.
  • Learning, wellness, and professional development budgets to support personal growth.
  • Opportunity to work in a collaborative, mission-driven, and innovation-focused environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Job Location

Canada Creek, Nova Scotia, B0P 1V0, Canada

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