Stroke Pt Navigator, Nursing Admin Patient Care, Full-time Days at Beacon Health System – South Bend, Indiana

Beacon Health System is hiring a full-time day shift Stroke Pt Navigator for our Nursing Admin Patient Care Department at Memorial Hospital in South Bend, IN.

Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

Medical, Dental, & Vision Insurance through Cigna

Life Insurance

403(b) Matching Retirement Fund

Competitive Paid Time Off (PTO)

Shift Differentials

Employee Assistance Program (EAP)

Tuition and Certification Reimbursement

Clinical Ladder Program

Local and National Discounts

Beacon Academy Educational Courses

Gym Membership Discount

About Memorial Hospital
Located in the heart of South Bend, Memorial Hospital is deeply rooted in the community it serves. From advanced surgical services to award-winning heart and cancer care, we provide comprehensive treatment with a personal touch. As part of Beacon Health System, we’re dedicated to improving health and inspiring hope throughout the region.

About the Tower

The 10-story patient bed Memorial Hospital Tower is the latest chapter in Beacon Health System’s commitment to care, compassion and community. Built with input from frontline staff, the Tower is a state-of-the-art, specialty-focused expansion that enhances how care is delivered and how teams work together. From larger rooms and leading-edge technology to a culture of collaboration and growth, this space was designed by Beacon for Beacon.

What You’ll Do

As a Nursing Admin Patient Care's Stroke Pt Navigator, you’ll report to the Director Cardiovascular and Stroke Services to Participates in designing compassionate, timely, comprehensive, patient centered care to the stroke patient. Provides patient, family, community and professional education. Coordinates work to achieve and maintain Stroke Center designation from an accrediting body. Collects data to achieve and maintain AHA Get with The Guidelines for Stroke designation. Works closely with physicians to meet needs of the stroke patients and the organization. Coordinates research data, community physicians and Beacon Health System resources into a seamless model of access and care that benefits patient, participating physicians and family members.

Nursing Admin Patient Care Stroke Pt Navigator Job Responsibilities

Plans, coordinates, and evaluates day-to-day operations to ensure that quality Neuroscience services are provided in accordance with the Hospital's mission, strategic plans and all internal policies/procedures and external regulations:

Coordinates and collaborates on patient care for all stoke related patients.

Monitors stroke patients in-house daily.

Coordinates the efforts of the staff caring for stroke patients and ensures the provision of quality, cost-effective care.

Working collaboratively with the Medical Director, Emergency Care Center, pre-hospital EMS, and other Hospital Directors, regarding the planning, coordination and implementation of stroke related care.

Ensures that a level of shared operational management between Physicians and Hospital departments is achieved.

Provides input into preparation of annual capital and operating budget as it relates to stroke care and resources.

Development and implementation of cerebral vascular related policy and procedure, including care provision, thrombolytic administration, power plans and patient education packets. Develops and revises protocols for various case types through ongoing research and review of the current literature.

Assists in preparation of TJC certification for certified stroke centered designation.

Ensures compliance with accreditation, regulatory and professional standards which impact stroke services.

Provides consultation to appropriate community resources to ensure integration and coordination of stroke understanding within the community.

Collaborates with physicians to develop protocols and guidelines consistent across all specialties for stroke care.

Develop and maintain process for tracking appropriate use of protocols and guidelines.

Assists the physician by acting as a liaison between inter-disciplinary team through educating and assisting with the understanding of the plan of care to patients, families, and other members of the healthcare team.

Develops a quality assurance data collection plan, ensuring complete chart review from hospital and outpatient office for complete care.

Monitors patients' care while concurrently tracking variances, interventions, and outcomes.

Collects and reports variance trends to the Executive Director or the appropriate Physician Reviewer for review and action.

Reviews patient medical records to monitor completeness and accuracy, which includes the identification of medical issues, that have not been addressed both on inpatient and outpatient platforms.

Assist in the development of community and Hospital outreach program through education, health fairs, stroke risk screening and stroke awareness activities.

Maintains active role within the multi-disciplinary team.

Rounds on stroke patients during their hospitalization including completion of stroke education with patients and/or family during their hospitalization.

Establish and maintain cooperative working relationships with individuals representing referral facilities and outside organizations to coordinate outreach education, referral follow-up and ensure provision of quality care.

Collaborates to ensure the development of clinical care pathways for the stroke patient population including acute and post-acute care settings.

Works closely with the team of care providers with the patient transition from hospital to home and other post-acute settings over a 90-day period for the stroke bundled payment program.

Responds to code strokes. Drives the code stroke process to ensure all standards of care are met based on TJC requirements, while striving to exceed those expectations.

Participation in interdisciplinary rounds.

Assists neurologist to round on patients via telemedicine.

Participates in continuous quality improvement:

Compiles and analyzes data that is required for generating reports; also ensuring the data accurately represents utilization trends and patterns.

Creation of quality reports for case review with interdisciplinary team.

Auditing of patient's care following acute reperfusion therapy to ensure TJC standards of care are met.

Development of protocols for stroke related conditions.

Coordinates the gathering and reporting of patient outcome information.

Maintains stroke bundle metrics and other metrics as assigned.

Creates and administers stroke specific survey for data collection for patient/family input for improvement.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department:

Completes other job-related assignments and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

Attends and participates in department meetings and is accountable for all information shared.

Completes mandatory education, annual competencies, and department specific education within established timeframes.

Completes annual employee health requirements within established timeframes.

Maintains license/certification, registration in good standing throughout fiscal year.

Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.

Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.

Adheres to regulatory agency requirements, survey process and compliance.

Complies with established organization and department policies.

Available to work overtime in addition to working additional or other shifts and schedules when required

What You Bring

The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an accredited nursing program. Current license to practice as an RN in Indiana is required. A bachelor's degree in nursing is required. Prior experience managing and/or coordinating the care of neuro or stroke population is desirable. Prior clinical experience on a stroke unit or clinical unit that manages the care of stroke patients.

Required Qualifications

Requires thorough knowledge of nursing clinical care practices, procedures, and techniques, with a focus in neurosciences and/or trauma.

Demonstrates analytical, problem-solving and organization skills.

Demonstrates the communication skills (which includes verbal, written and listening) necessary to effectively counsel patients and their families.

Demonstrates the interpersonal skills necessary to promote and maintain cooperative, courteous, and sincere relationships with patients, family members, physicians, staff and the public.

Demonstrates sensitivity and the ability to use tact when working with patients and their families.

Requires time management skills and the ability to independently prioritize and organize work activities; also requires the ability to work effectively under pressure.

Demonstrates the computer skills and knowledge necessary to effectively use and support various computer programs.

The Beacon Way

At Beacon Health System, our approach to care goes beyond clinical excellence because it’s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.

We call this commitment The Beacon Way—a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.