Summary

Under the direction of the Program Director Residency Program, assists in the operation of the Parkview Health Residency Program. Works with the Program Director to maintain residency management software, rotations and evaluations, designs and operationalizes resident recruitment activities; assists with resident involved research (database management); assists in preparing instructional materials; and types various correspondences.

Under the direction of the Program Director, the Program Coordinator: develops and conducts studies and surveys relevant to residency programs, resident education and medical student education which are used to monitor and enhance the program; develops and maintains residency program schedules, evaluation and tracks resident attendance; develops, implements and maintains departmental record keeping and filing systems; assists in preparing complex administrative and statistical reports and projects; performs a variety of general secretarial duties and administrative responsibilities, also performs duties and projects specific to the functions and needs of the department; places, receives and routes telephone calls and messages; screens and prioritizes calls; determines hardware and software needs for the residency education; creates and maintains a compatible system with education hardware and software; assists residents in research and quality improvement databases; tracking resident and faculty involvement in research and quality improvement projects using databases; prepares, maintains and updates residency database system materials and information (RMS, ACGME Systems, Academic Board Systems); maintains accurate and timely information and provides training on the Residency Management System, New Innovations; maintains the Internal Medicine (institution) Website and provides marketing with updated information; attends and hosts project meetings and other committee meetings as necessary (PEC, CCC, GMEC); maintains confidential resident, medical student, and faculty files including, but not limited to, physician licenses, certifications, and credentialing records; monitors and tracks faculty Continued Medical Education Credits; maintains biographical information on all residents and update information on alumni in a database; provides other administrative assistance to Program Director/Associate Program Director (if applicable); understands the dynamics and objectives of the Residency Program and has in depth understanding of ACGME Institutional, Specialty and Program Requirements and Policies; demonstrates proficiency with computer application, online resources and equipment utilized by the department.

Education

Bachelor’s Degree in Business Administration, Education, Communication or related field.

Licensure/Certification

C-TAGME certification preferred; or must obtain within 3 years of hire.

Experience

Minimum of two years in administrative capacity (graduate medical education or related field preferred).

Other Qualifications

Excellent communication, interpersonal, problem-solving and organizational skills. Knowledge and understanding of Microsoft Office Systems.Knowledge of the Electronic Residency Application Service (ERAS), National Residency Matching Program (NRMP), Accreditation Data System/Case Log System (ADS), FRIEDA, and other residency database systems.

Why Parkview?

We have everything you’re looking for in a career; great compensation and benefits; skill development and career advancement programs and more. At Parkview, we are committed to providing excellent care to each patient within our clinics and medical practices. The success of this mission begins with care team members like you.